A Practical View of Software Measurement and Implementation Experiences Within Motorola
IEEE Transactions on Software Engineering - Special issue on software measurement principles, techniques, and environments
Journal of Systems and Software - Special issue on the Oregon Metric Workshop
A guidebook and a spreadsheet tool for a corporate metrics program
Journal of Systems and Software
Coordination in software development
Communications of the ACM
European experiences with software process improvement
Proceedings of the 22nd international conference on Software engineering
Modeling Software Measurement Data
IEEE Transactions on Software Engineering
A Discipline for Software Engineering
A Discipline for Software Engineering
Software Metrics: A Rigorous and Practical Approach
Software Metrics: A Rigorous and Practical Approach
An Instrument for Assessing Software Measurement Programs
Empirical Software Engineering
Implementing Management Metrics: An Army Program
IEEE Software
Lessons Learned in Building a Corporate Metrics Program
IEEE Software
Establishing Software Measurement Programs
IEEE Software
Implementing Effective Software Metrics Programs
IEEE Software
Towards a Framework for Software Measurement Validation
IEEE Transactions on Software Engineering
Measurement Programs in Software Development: Determinants of Success
IEEE Transactions on Software Engineering
The Nature and Determinants of IT Acceptance, Routinization, and Infusion
Proceedings of the IFIP TC8 Working Conference on Diffusion, Transfer and Implementation of Information Technology
A Targeted Assessment of the Software Measurement Process
METRICS '01 Proceedings of the 7th International Symposium on Software Metrics
A quantitative and qualitative analysis of factors affecting software processes
Journal of Systems and Software
An Empirical Analysis of Productivity and Quality in Software Products
Management Science
How Does a Measurement Programme Evolve in Software Organizations?
PROFES '08 Proceedings of the 9th international conference on Product-Focused Software Process Improvement
A framework for developing measurement systems and its industrial evaluation
Information and Software Technology
Determinants of software quality: A survey of information systems project managers
Information and Software Technology
SPDW+: a seamless approach for capturing quality metrics in software development environments
Software Quality Control
Defining a catalog of indicators to support process performance analysis
Journal of Software Maintenance and Evolution: Research and Practice
Evaluating usefulness of software metrics: an industrial experience report
Proceedings of the 2013 International Conference on Software Engineering
The adoption of software measures: A technology acceptance model (TAM) perspective
Information and Management
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Software metrics programs are an important part of a software organization's productivity and quality initiatives as precursors to process-based improvement programs. Like other innovative practices, the implementation of metrics programs is prone to influences from the greater institutional environment the organization exists in. In this paper, we study the influence of both external and internal institutional forces on the assimilation of metrics programs in software organizations. We use previous case-based research in software metrics programs as well as prior work in institutional theory in proposing a model of metrics implementation. The theoretical model is tested on data collected through a survey from 214 metrics managers in defense-related and commercial software organizations. Our results show that external institutions, such as customers and competitors, and internal institutions, such as managers, directly influence the extent to which organizations change their internal work-processes around metrics programs. Additionally, the adaptation of work-processes leads to increased use of metrics programs in decision-making within the organization. Our research informs managers about the importance of management support and institutions in metrics programs adaptation. In addition, managers may note that the continued use of metrics information in decision-making is contingent on adapting the organization's work-processes around the metrics program. Without these investments in metrics program adaptation, the true business value in implementing metrics and software process improvement will not be realized.