Determinants of software quality: A survey of information systems project managers
Information and Software Technology
Software project effort assessment
Journal of Software Maintenance and Evolution: Research and Practice
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This is the decade of software quality. In the 1980s we focused on trying to increase productivity; in the 1990s we strive to create higher quality products. Quality is not about user satisfaction, product conformance, or costs and schedules-nor is it solely about defects. Instead, there is a well defined, intuitive relationship between quality and those other product traits, one that clearly distinguishes among them. Further, the detail level definition of software quality concerns the attribute set that each product should have, a collection that must be prioritized differently for different project types