Rethinking the concept of user involvement
MIS Quarterly
A social process model of user-analyst relationships
MIS Quarterly
Explaining the role of user participation in information system use
Management Science
User participation in system development revisited
Information and Management
The relationship between user participation and system success: a simultaneous contingency approach
Information and Management
Successful strategies for user participation in systems development
Journal of Management Information Systems - Special section: Strategic and competitive information systems
An Integrative Contingency Model of Software Project Risk Management
Journal of Management Information Systems
User grouping behavior in online forums
Proceedings of the 15th ACM SIGKDD international conference on Knowledge discovery and data mining
Socializing or knowledge sharing?: characterizing social intent in community question answering
Proceedings of the 18th ACM conference on Information and knowledge management
What is Twitter, a social network or a news media?
Proceedings of the 19th international conference on World wide web
The effects of innovation alliance on network structure and density of cluster
Expert Systems with Applications: An International Journal
Threshold behavior of incentives in social networks
CIKM '10 Proceedings of the 19th ACM international conference on Information and knowledge management
Service chain-based business alliance formation in service-oriented architecture
Expert Systems with Applications: An International Journal
A blog-centered IPTV environment for enhancing contents provision, consumption, and evolution
ICWE'10 Proceedings of the 10th international conference on Web engineering
Identifying representative reviewers in internet social media
ICCCI'10 Proceedings of the Second international conference on Computational collective intelligence: technologies and applications - Volume Part II
Modelling collaboration using complex networks
Information Sciences: an International Journal
Expert Systems with Applications: An International Journal
Event-driven adaptive collaboration using semantically-enriched patterns
Expert Systems with Applications: An International Journal
Finding research trend of convergence technology based on Korean R&D network
Expert Systems with Applications: An International Journal
Information channel diagrams: an approach for modelling information flows
Journal of Intelligent Manufacturing
A genetic search of patterns of behaviour in OSS communities
Expert Systems with Applications: An International Journal
Representative reviewers for Internet social media
Expert Systems with Applications: An International Journal
A unified model of the co-creation process
Expert Systems with Applications: An International Journal
Hi-index | 12.06 |
User participation (UP) means activities that individuals perform for processes to develop systems or to act collectively and is an important factor for gaining user commitment and minimising user resistance. This is due to the ability of UP to shape the structure and behaviour of organisations through leveraged user expertise, minimised redundant processes and improved understanding of systems. Grounded on social network analysis and UP research, this article proposes a mathematical model for analysing UP in 'organisations as networks'. The model identifies concepts for characterising network structures for UP and introduces indicators for assessing the network behaviour of human participants within organisations. The article concludes by discussing implications for researchers and practitioners, and limitations of the proposed model.