Development of computer-based information systems: A communication framework
ACM SIGMIS Database
A field study of the software design process for large systems
Communications of the ACM
Software risk management
Applying adaptive structuration theory to investigate the process of group support systems use
Journal of Management Information Systems - Special issue: Collaboration technology, modeling, and end-user computing for the 1990s
Inside a software design team: knowledge acquisition, sharing, and integration
Communications of the ACM
Explaining the role of user participation in information system use
Management Science
User participation in system development revisited
Information and Management
Customer-developer links in software development
Communications of the ACM
Standardization, requirements uncertainty and software project performance
Information and Management
Issues and opinion on structural equation modeling
MIS Quarterly
Patterns of Excellence for Is Professionals: An Analysis of Communication Behavior
Patterns of Excellence for Is Professionals: An Analysis of Communication Behavior
Learning and Memory
Organizational learning during advanced system development: opportunities and obstacles
Journal of Management Information Systems - Special section: Strategic and competitive information systems
The impacts of user review on software responsiveness: Moderating requirements uncertainty
Information and Management
Expert Systems with Applications: An International Journal
Power of peripheral designers: how users learn to design
Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology
Information and Software Technology
Comment: where is the theory in wikis?
MIS Quarterly
MIS Quarterly
Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity
Information Systems Research
Modelling user participation in organisations as networks
Expert Systems with Applications: An International Journal
An empirical investigation of factors affecting ubiquitous computing use and U-business value
International Journal of Information Management: The Journal for Information Professionals
International Journal of Human Capital and Information Technology Professionals
Contrasting IT Capability and Organizational Types: Implications for Firm Performance
Journal of Organizational and End User Computing
Technology-Mediated Collaboration, Shared Mental Model and Task Performance
Journal of Organizational and End User Computing
Personality and cognitive style as predictors of preference for working in virtual teams
Computers in Human Behavior
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It has long been recognized that client learning is an important factor in the successful development of information systems. While there is little question that clients should learn, there is less clarity about how best to facilitate client learning during developer-client meetings. In this study, we suggest that a cooperative learning strategy called collaborative elaboration developed by educational psychologists provides a theoretical and practical basis for stimulating client learning during an IS design process. The problem with assessing the effects of collaborative elaboration, however, is in controlling for the many other factors that might affect client learning and outcomes of an IS design phase. In a unique research opportunity, we were able to measure the use of collaborative elaboration among 85 developers and clients involved in 17 projects over a semester-long IS design process. The projects were homogeneous with respect to key contextual variables. Our PLS analysis suggested that teams using more collaborative elaboration had more client learning and teams with more client learning achieved better IS design-phase outcomes. This suggests that theories about collaborative elaboration have significant potential for helping IS researchers identify new approaches for stimulating client learning early in the IS design process.