The Effects of Time Pressure on Quality in Software Development: An Agency Model
Information Systems Research
Quality management metrics for software development
Information and Management
On Uncertainty, Ambiguity, and Complexity in Project Management
Management Science
Coordinating Expertise in Software Development Teams
Management Science
Structural and Epistemic Parameters in Communities of Practice
Organization Science
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
Total quality management in information systems development: key constructs and relationships
Journal of Management Information Systems - Special section: Exploring the outlands of the MIS discipline
A Contingency Approach to Software Project Coordination
Journal of Management Information Systems
Antecedents and consequences of team potency in software development projects
Information and Management
What's up with software metrics? - A preliminary mapping study
Journal of Systems and Software
Systematic literature reviews in software engineering - A tertiary study
Information and Software Technology
Refining the systematic literature review process--two participant-observer case studies
Empirical Software Engineering
Using mapping studies as the basis for further research - A participant-observer case study
Information and Software Technology
A systematic review of software architecture evolution research
Information and Software Technology
Information Resources Management Journal
The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS
Information Resources Management Journal
Tacit Knowledge Sharing During ERP Implementation: A Multi-Site Case Study
Information Resources Management Journal
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This article introduces measures to improve theoretical knowledge and managerial practice about the participation of teams in customized information systems software CISS projects. The focus is on people traits of the customer team CuTe, that is, professionals from the client organization that contracts CISS projects who assume specific business and information technology roles in partnerships with external developers, given that both in-house and outsourced teams share project authority and responsibility. A systematic literature review based on a particular perspective of the socio-technical approach to the work systems enabled the compilation of measures that account for people traits assumed to improve CuTe performance. The resulting framework contributes to a much needed theory on the management of knowledge workers, especially to help plan, control, assess, and make historical records of CuTe design and performance in CISS projects.