An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Rethinking the concept of user involvement
MIS Quarterly
A discrepancy model of end-user computing involvement
Management Science
Explaining the role of user participation in information system use
Management Science
Participative Approach to Computer Systems Design: A Case Study of the Introduction of a New Computer System
An Information Systems Manifesto
An Information Systems Manifesto
Information Technology for Development
Information Technology and Management
EIS evolution in large Spanish businesses
Information and Management
Modeling use of enterprise resource planning systems: a path analytic study
European Journal of Information Systems
Important human factors for systems development success: a user focus
Strategies for managing IS/IT personnel
An extension of the technology acceptance model in an ERP implementation environment
Information and Management
User participation in decision support systems development: influencing system outcomes
European Journal of Information Systems
Differential social attributions toward computing technology: An empirical investigation
International Journal of Human-Computer Studies
ERP Misfit: Country of Origin and Organizational Factors
Journal of Management Information Systems
Information and Management
A Contingency Approach to Software Project Coordination
Journal of Management Information Systems
The effect of knowledge sharing model
Expert Systems with Applications: An International Journal
The impacts of user review on software responsiveness: Moderating requirements uncertainty
Information and Management
The Journal of Strategic Information Systems
Behaviour & Information Technology
User developed application success: sources and effects of involvement
Behaviour & Information Technology
The Role of User Participation in Information Systems Development: Implications from a Meta-Analysis
Journal of Management Information Systems
Building participatory HIS networks: A case study from Kerala, India
Information and Organization
An AHP-based methodology to rank critical success factors of executive information systems
Computer Standards & Interfaces
Factors that affect software systems development project outcomes: A survey of research
ACM Computing Surveys (CSUR)
Information Systems Research
Modelling user participation in organisations as networks
Expert Systems with Applications: An International Journal
International Journal of Information Technologies and Systems Approach
Exploring the interaction effects of social capital
Information and Management
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This study examines the efficacy of user participation in developing an accounting application. The research takes place over a 19-month time frame, involves 516 clerical-level accounting subjects, and includes experimental manipulations in a field setting. The model of user participation and involvement proposed by Hartwick and Barki (1994) provides the foundation for the research framework. Their model is augmented by the inclusion of concepts from procedural justice and self-efficacy research. Participation is manipulated at three increasing levels: (1) no voice, (2) non-instrumental voice, and (3) instrumental voice.Research findings suggest that users' pre-experiment level of involvement with and attitude toward the present system are positively associated with their desire to participate in the development of the new system. Study results also indicate that users' a priori self-efficacy beliefs regarding their perceived ability to effectively contribute to the development process are positively related to desired participation. Pre- to post-experiment gains in psychological and behavioral variables are next assessed. In the instrumental voice condition, user involvement, user attitude, and performance gains are significantly highest. User attitude and involvement gains are significantly higher in the non-instrumental voice condition than in the no voice condition; however, gains in user performance are not significantly different between these treatment conditions. Research findings indicate that user participation can be effective, particularly when users perceive a noticeable degree of instrumental control over the decision outcome.