Rethinking the concept of user involvement
MIS Quarterly
Group process and conflict in system development
Management Science
Software risk management
Technology—process fit: perspectives on achieving prototyping effectiveness
Journal of Management Information Systems - Special issue on management support systems
Managing I/S design teams: a control theories perspective
Management Science
Explaining the role of user participation in information system use
Management Science
Issues and opinion on structural equation modeling
MIS Quarterly
Software development risks to project effectiveness
Journal of Systems and Software
Systems Analysis and Design (6th Edition)
Systems Analysis and Design (6th Edition)
Agile project management: steering from the edges
Communications of the ACM - The semantic e-business vision
Prototyping mediators to project performance: learning and interaction
Journal of Systems and Software - Special issue: Selected papers from the 11th Asia Pacific software engineering conference (APSEC 2004)
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Organizational learning during advanced system development: opportunities and obstacles
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Total quality management in information systems development: key constructs and relationships
Journal of Management Information Systems - Special section: Exploring the outlands of the MIS discipline
Information System Success: Individual and Organizational Determinants
Management Science
A controlled empirical evaluation of a requirements abstraction model
Information and Software Technology
Development of a Measure for the Organizational Learning Construct
Journal of Management Information Systems
The influence of checklists and roles on software practitioner risk perception and decision-making
Journal of Systems and Software
The effects of change control and management review on software flexibility and project performance
Information and Management
Information and Software Technology
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Context: User participation in information system (IS) development has received much research attention. However, prior empirical research regarding the effect of user participation on IS success is inconclusive. This might be because previous studies overlook the effect of the particular components of user participation and other possible mediating factors. Objective: The objective of this study is to empirically examine how user influence and user responsibility affect IS project performance. We inspect whether user influence and user responsibility improve the quality of the IS development process and in turn leads to project success, or if they have a direct positive influence on project success. Method: We conducted a survey of 151 IS project managers in order to understand the impact of user influence and user responsibility on IS project performance. Regression analysis was conducted to assess the relationship among user influence, user responsibility, organizational technology learning, project control, user-developer interaction, and IS project management performance. Results: This study shows that user responsibility and user influence have a positive effect on project performance through the promotion of IS development processes as mediators, including organizational technology learning, project control, and user-IS interaction. Conclusion: Our results suggest that user responsibility and user influence respectively play an important role in indirectly and directly impacting project management performance. Results of the analysis imply that organizations and project managers should use both user participation and user influence to improve processes performance, and in turn, increase project success.