Psychological characteristics of expert decision makers
Expert judgment and expert systems
Defining the boundaries of computing across complex organizations
Critical issues in information systems research
Systems that support decision makers: description and analysis
Systems that support decision makers: description and analysis
Executive information requirements: getting it right
MIS Quarterly
The strategic business objectives method for guiding executive information systems development
Journal of Management Information Systems - Special issue on management support systems
Technology—process fit: perspectives on achieving prototyping effectiveness
Journal of Management Information Systems - Special issue on management support systems
Management information systems
Management information systems
Managing expert systems
On being an expert: a cost-benefit analysis
The psychology of expertise
Toward a diagnostic instrument for assessing the quality of expert systems
ACM SIGMIS Database
A method to identify candidates for knowledge acquisition
Journal of Management Information Systems
Expertise in context: personally constructed, socially selected, and reality-relevant?
International Journal of Expert Systems
Information Systems Development: A Database Approach
Information Systems Development: A Database Approach
Introduction to Expert Systems
Introduction to Expert Systems
IT implementation through the lens of organizational learning: a case study of insuror
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Factors governing the consumption of explicit knowledge
Journal of the American Society for Information Science and Technology
Exploring knowledge sharing in ERP implementation: an organizational culture framework
Decision Support Systems
Prototyping mediators to project performance: learning and interaction
Journal of Systems and Software - Special issue: Selected papers from the 11th Asia Pacific software engineering conference (APSEC 2004)
Expertise Integration and Creativity in Information Systems Development
Journal of Management Information Systems
Development of a Measure for the Organizational Learning Construct
Journal of Management Information Systems
Improving organisational learning for project success: a knowledge management perspective
International Journal of Information Systems and Change Management
Exploring knowledge sharing in ERP implementation: an organizational culture framework
Decision Support Systems
Information and Organization
Information and Software Technology
International Journal of Knowledge Management
Toward a Unified Model of Information Systems Development Success
Journal of Database Management
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Higher-order organizational learning occurs when a company adopts new principles, assumptions, and paradigms, which often turn into competitive advantage. Systems development and implementation offer an opportunity for higher-order organizational learning that is rarely exploited. Advanced information systems, in particular expert systems (ES) and executive information systems (EIS), provide ample opportunities for higher-order organizational learning if the development process is structured in certain ways. This work includes an analysis of three organizations in terms of project outcomes, organizational learning outcomes, and organizational performance. On the basis of these assessments, five critical success factors are identified that may contribute to organizational learning during advanced system development. The relationships between these factors and organizational outcomes are summarized in a preliminary model that can form the basis for future research. The work closes with some recommendations for ways information systems managers can encourage higher-order organizational learning during advanced system development.