Judgement of information quality and cognitive authority in the Web
Journal of the American Society for Information Science and Technology
AIMQ: a methodology for information quality assessment
Information and Management
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
The experienced "sense" of a virtual community: characteristics and processes
ACM SIGMIS Database
Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption
Information Systems Research
Motivating Content Contributions to Online Communities: Toward a More Comprehensive Theory
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 07
A Theoretical Integration of User Satisfaction and Technology Acceptance
Information Systems Research
An empirical test of the DeLone-McLean model of information system success
ACM SIGMIS Database
The influence of structural and message features on Web site credibility
Journal of the American Society for Information Science and Technology
Who will you ask? An empirical study of interpersonal task information seeking
Journal of the American Society for Information Science and Technology
News cues: Information scent and cognitive heuristics: Research Articles
Journal of the American Society for Information Science and Technology
Measuring KMS success: a respecification of the DeLone and McLean's model
Information and Management
Journal of Information Science
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Pedagogical lurking: Student engagement in non-posting discussion behavior
Computers in Human Behavior
Understanding information systems continuance: The case of Internet-based learning technologies
Information and Management
Interpersonal perception in bulletin board systems among Chinese Internet users
Computers in Human Behavior
International Journal of Information Management: The Journal for Information Professionals
Loyalty Due to Others: The Relationships Among Challenge, Interdependence, and Online Gamer Loyalty
Journal of Computer-Mediated Communication
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Computer-supported social networks have become a significant channel for people to interact and exchange information. The success of computer-supported social networks depends on the extent to which members will stay and continue participating. Many computer-supported social networks however suffer from the problem of retaining members. Drawing from theories of user satisfaction and information adoption, we develop a model to examine how computer-supported social networks encourage members to continue participating and using the information in the network. The theoretical model is validated through an online survey of 240 users of a Bulletin Board System established by a local university in China. The results reveal that individuals will continue to use the information in a computer-supported social network when they are satisfied with their prior usage, and when they perceive that the information in the network is useful. The results also suggest that individuals' perceived information usefulness and satisfaction are determined by information quality and source credibility in the context of computer-supported social networks. Theoretical and practical implications about computer-supported social networks are discussed.