Training end users: an exploratory study
MIS Quarterly
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Information systems failures—a survey and classification of the empirical literature
Oxford Surveys in Information Technology
Unifying the fragmented models of information systems implementation
Critical issues in information systems research
Managerial influence in the implementation of new technology
Management Science
Utilization as a dependent variable in MIS research
ACM SIGMIS Database
Explaining the role of user participation in information system use
Management Science
Technological frames: making sense of information technology in organizations
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
Task-technology fit and individual performance
MIS Quarterly
Power over users: its exercise by system professionals
Communications of the ACM
Communications of the ACM
Measuring system usage: implications for IS theory testing
Management Science
Empirical evaluation of the revised technology acceptance model
Management Science
Understanding user evaluations of information systems
Management Science
Assessing IT usage: the role of prior experience
MIS Quarterly
Communications of the ACM
Putting the enterprise into the enterprise system
Harvard Business Review
Power, politics, and MIS implementation
Communications of the ACM
The control of information systems developments after implementation
Communications of the ACM - Special section on management of information systems
The evolution of user behavior in a computerized conferencing system
Communications of the ACM
ICIS '00 Proceedings of the twenty first international conference on Information systems
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
The Nature and Determinants of IT Acceptance, Routinization, and Infusion
Proceedings of the IFIP TC8 Working Conference on Diffusion, Transfer and Implementation of Information Technology
Information and Communication: Alternative Uses of the Internet in Households
Information Systems Research
The Assimilation of Knowledge Platforms in Organizations: An Empirical Investigation
Organization Science
Information Systems Research
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Modeling use of enterprise resource planning systems: a path analytic study
European Journal of Information Systems
Determinants of User Innovation and Innovation Sharing in a Local Market
Management Science
Information Systems Research
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Examining the technology acceptance model using physician acceptance of telemedicine technology
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Testing the determinants of microcomputer usage via a structural equation model
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Influence of experience on personal computer utilization: testing a conceptual model
Journal of Management Information Systems
A motivational model of microcomputer usage
Journal of Management Information Systems
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
A Triple Take on Information System Implementation
Organization Science
ERP systems as an enabler of sustained business process innovation: A knowledge-based view
The Journal of Strategic Information Systems
Research Note-Two Competing Perspectives on Automatic Use: A Theoretical and Empirical Comparison
Information Systems Research
Adoption of Technology-Mediated Distance Education: A longitudinal analysis
Information and Management
Post-adoption behavior of users of Internet Service Providers
Information and Management
The continued usage of business e-learning courses in Hong Kong corporations
Education and Information Technologies
Household technology adoption, use, and impacts: Past, present, and future
Information Systems Frontiers
eValue and Value-driven User Responses to Information Technology
Electronic Markets - 'eValues'
Switching between consumer technologies
Communications of the ACM
Training as regulation and development: An exploration of the needs of enterprise systems users
Information and Management
Exploring continued online service usage behavior: The roles of self-image congruity and regret
Computers in Human Behavior
Journal of the American Society for Information Science and Technology
Learning new uses of technology: Situational goal orientation matters
International Journal of Human-Computer Studies
Postimplementation Knowledge Transfers to Users and Information Technology Professionals
Journal of Management Information Systems
Journal of Management Information Systems
Self-efficacy, overconfidence, and the negative effect on subsequent performance: A field study
Information and Management
The role of task-technology fit as users' motivation to continue information system use
Computers in Human Behavior
How to keep members using the information in a computer-supported social network
Computers in Human Behavior
Understanding the role of gender in bloggers' switching behavior
Decision Support Systems
Understanding the continuous self-disclosure of bloggers from the cost-benefit perspective
HSI'09 Proceedings of the 2nd conference on Human System Interactions
Technology, Organization, and Structure---A Morphogenetic Approach
Organization Science
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
International Journal of Human-Computer Studies
Information Systems Research
Antecedents and determinants of information technology habit
Information and Management
Local assimilation of an enterprise system: Situated learning by means of familiarity pockets
Information and Organization
A technology empowerment model for engineering work
ACM SIGMIS Database
Improving the use of interorganisational ICT in a project-based environment
International Journal of Information Systems and Change Management
m-Brand loyalty and post-adoption variations for the mobile data services: Gender differences
Computers in Human Behavior
IS Avoidance in Health-Care Groups: A Multilevel Investigation
Information Systems Research
Usercentric Operational Decision Making in Distributed Information Retrieval
Information Systems Research
Telecommunications Policy
Evaluating the value of collaboration systems in collocated teams: A longitudinal analysis
Computers in Human Behavior
Journal of Management Information Systems
Examining the influence of cultural values on the post-adoptive use of knowledge management systems
Proceedings of the 50th annual conference on Computers and People Research
Information technology adoption behavior life cycle: Toward a Technology Continuance Theory (TCT)
International Journal of Information Management: The Journal for Information Professionals
Expectation Confirmation in Technology Use
Information Systems Research
Computers in Human Behavior
POCKET: A tool for protecting children's privacy online
Decision Support Systems
The Role of Appraisal in Adapting to Information Systems
Journal of Organizational and End User Computing
Information Technology Portfolio Management: Literature Review, Framework, and Research Issues
Information Resources Management Journal
Mandatory Usage of Mobile IS by Unsophisticated Users: Welfare and Compatibility with Work
Information Resources Management Journal
Journal of Organizational and End User Computing
A Comparative Study of the Effects of Low and High Uncertainty Avoidance on Continuance Behavior
Journal of Global Information Management
Information Resources Management Journal
Journal of Management Information Systems
Journal of Management Information Systems
Development and validation of an instrument to measure user perceived service quality of mHealth
Information and Management
Examining users' intention to continue using social network games: A flow experience perspective
Telematics and Informatics
International Journal of E-Adoption
Computers in Human Behavior
Exploring the relationship between technology acceptance model and usability test
Information Technology and Management
Effects of cognitive and social factors on system utilization and performance outcomes
Information and Management
Consuming information systems: An economic model of user satisfaction
Decision Support Systems
Impact of different conceptualisations of system use on Facebook continuance
International Journal of Web Based Communities
The temporal relationships among habit, intention and IS uses
Computers in Human Behavior
Segmentation of Information Systems Users: The Finite Mixture Partial Least Squares Method
Journal of Organizational and End User Computing
Actors' misaligned interests to explain the low impact of an information system - A case study
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
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For the last 25 years, organizations have invested heavily in information technology to support their work processes. In today's organizations, intra- and interorganizational work systems are increasingly IT-enabled. Available evidence, however, suggests the functional potential of these installed IT applications is underutilized. Most IT users apply a narrow band of features, operate at low levels of feature use, and rarely initiate extensions of the available features. We argue that organizations need aggressive tactics to encourage users to expand their use of installed IT-enabled work systems. This article strives to accomplish three primary research objectives. First, we offer a comprehensive research model aimed both at coalescing existing research on post-adoptive IT use behaviors and at directing future research on those factors that influence users to (continuously) exploit and extend the functionality built into IT applications. Second, in developing this comprehensive research model, we provide a window (for researchers across a variety of scientific disciplines interested in technology management) into the rich body of research regarding IT adoption, use, and diffusion. Finally, we discuss implications and recommend guidelines for research and practice.