Applying adaptive structuration theory to investigate the process of group support systems use
Journal of Management Information Systems - Special issue: Collaboration technology, modeling, and end-user computing for the 1990s
Explaining the role of user participation in information system use
Management Science
Task-technology fit and individual performance
MIS Quarterly
Understanding user evaluations of information systems
Management Science
Information Systems Research
Knowledge Sourcing Effectiveness
Management Science
Reconceptualizing System Usage: An Approach and Empirical Test
Information Systems Research
Validating instruments in MIS research
MIS Quarterly
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This study examines the effects of cognitive and social factors on system utilization and performance outcomes. The literature has paid considerable attention to social influence as a determinant of individual behavior. We combine the concept of task-technology fit with concepts from adaptive structuration theory to elucidate social influence. In our model, we propose that support from a proper social construction in addition to task-technology fit leads in performance improvement in individuals. Empirical data from 317 individuals across 43 teams in ten companies are used to assess the theoretical model. Our theoretical model is supported by the data.