The productivity paradox of information technology
Communications of the ACM
Designing management support systems using an integrative perspective
Communications of the ACM
Developing a multidimensional measure of system-use in an organizational context
Information and Management
The Knowledge Economy
Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism
Organization Science
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Examining the technology acceptance model using physician acceptance of telemedicine technology
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
A motivational model of microcomputer usage
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Performance-Centered Design of Knowledge-Intensive Processes
Journal of Management Information Systems
User acceptance of hedonic information systems
MIS Quarterly
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Seeking to enhance the use of information technology for problem solving/decision support efforts and innovation in engineering work, management has sought to empower engineers by investing in increasingly powerful software capabilities and peer support networks to facilitate an experiential process of working and learning. Based on the concept of psychological empowerment from the management literature, the researchers propose a technology empowerment model (TEM) for the post-adoptive context of engineering design work. This model describes whether individual engineers are energized by cognitive task-technology assessments to engage in an ongoing experiential process. The model contends that psychological empowerment is affected by software capabilities and peer support and, in turn, motivates engineering problem solving/decision support efforts and work process innovations. The model is tested using a sample of 208 individuals engaged in engineering design work. Implications for improving the management of engineering work are discussed.