Examining the influence of cultural values on the post-adoptive use of knowledge management systems

Authors:
Stefan Tams;Jason Thatcher;Mark Srite
Affiliations:
HEC Montréal, Montréal, PQ, Canada;Clemson University, Clemson, SC, USA;University of Wisconsin-Milwaukee, Milwaukee, WI, USA
Venue:
Proceedings of the 50th annual conference on Computers and People Research
Year:
2012

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Abstract

This research-in-progress examines culture's consequences on routine knowledge sharing behavior. It employs two complementary cross-cultural theories to develop an integrative model of culture and habitual system use in the context of knowledge management. More specifically, using the Theory of Basic Human Values and the Theory of IT-Culture Conflict, we posit that such cultural values as an emphasis on active mastery and change of the environment may, under certain conditions, lead to habitual knowledge management system use for knowledge sharing. In carefully selecting and integrating these two theories, this study overcomes major methodological problems inherent in much prior cross-cultural IS scholarship. We propose a quantitative methodology to test the model and discuss why structural equation modeling is the best-fitting data-analytic technique for quantitative cross-cultural IS research.