Issues and opinion on structural equation modeling
MIS Quarterly
International Journal of Human-Computer Studies
Expanding the 'mobility' concept
ACM SIGGROUP Bulletin
The Nature and Determinants of IT Acceptance, Routinization, and Infusion
Proceedings of the IFIP TC8 Working Conference on Diffusion, Transfer and Implementation of Information Technology
The application of mobile computing and technology to health care services
Telematics and Informatics
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Using wireless technologies in healthcare
International Journal of Mobile Communications
Mobile marketing: the role of permission and acceptance
International Journal of Mobile Communications
Task-technology fit for mobile locatable information systems
Decision Support Systems
A middleware framework for managing transactions in group-oriented mobile commerce services
Decision Support Systems
Composite quality of service and decision making perspectives in wireless networks
Decision Support Systems
Enabling ubiquitous patient monitoring: Model, decision protocols, opportunities and challenges
Decision Support Systems
Examining the success factors for mobile work in healthcare: A deductive study
Decision Support Systems
Fast track article: Mobile health monitoring for the elderly: Designing for diversity
Pervasive and Mobile Computing
THE-MUSS: Mobile u-health service system
Computer Methods and Programs in Biomedicine
Hi-index | 0.00 |
The role of service quality in fostering the growth of mHealth services has gained much attention in the academic and practitioner communities. However, empirical research in this area has been beset by inadequate conceptualization and the lack of a validated scale. This study addresses these limitations by theoretically conceptualizing and empirically validating a multidimensional service quality scale in the mHealth context. The findings show that mHealth service quality is a hierarchical, multidimensional, and reflective construct, which consists of three primary dimensions and eight subdimensions. The results also confirm that the mHealth service quality scale is more effective at predicting satisfaction and continuance in a nomological network.