Examining the success factors for mobile work in healthcare: A deductive study

  • Authors:

  • Sutirtha Chatterjee;Suranjan Chakraborty;Saonee Sarker;Suprateek Sarker;Francis Y. Lau

  • Affiliations:

  • Tabor School of Business, Millikin University, Decatur, IL 62522, United States;Department of Computer and Information Sciences, Towson University, Towson, MD 21252, United States;Department of Information Systems, Washington State University, Pullman WA 99164, United States;Department of Information Systems, Washington State University, Pullman WA 99164, United States;School of Health Informatics, University of Victoria, Victoria BC, Canada V8W 2Y2

  • Venue:
  • Decision Support Systems
  • Year:
  • 2009

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Abstract

Mobile work is emerging as an area of major importance in healthcare. However, past literature on this topic remains largely anecdotal, fragmented, and atheoretical. In this paper, we address this gap and adapt the DeLone and McLean model of IS success to the context of mobile work in healthcare, and articulate specific propositions. We then deductively evaluate each proposition based on studies reporting mobile device use in the healthcare context. Through this rigorous evaluation process, we are able to deliver a revised theoretical model that presents a consolidated view of the literature in the area of mobile work in healthcare.