Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Evaluating Health Care Information Systems: Methods and Applications
Evaluating Health Care Information Systems: Methods and Applications
Understanding and Using Context
Personal and Ubiquitous Computing
Incorporating ideas from computer-supported cooperative work
Journal of Biomedical Informatics
The AWARE architecture: supporting context-mediated social awareness in mobile cooperation
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Presence versus availability: the design and evaluation of a context-aware communication client
International Journal of Human-Computer Studies
Predicting human interruptibility with sensors
ACM Transactions on Computer-Human Interaction (TOCHI)
MACCS: enabling communications for mobile workers within healthcare environments
Proceedings of the 8th conference on Human-computer interaction with mobile devices and services
Context-aware systems for mobile communication in healthcare: a user oriented approach
AIC'07 Proceedings of the 7th Conference on 7th WSEAS International Conference on Applied Informatics and Communications - Volume 7
Supporting ethnographic studies of ubiquitous computing in the medical grand round experience
Proceedings of the 2008 ACM symposium on Applied computing
Examining the success factors for mobile work in healthcare: A deductive study
Decision Support Systems
Interacting with Computers
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Wireless phones and text messaging are tremendously popular in many areas of society. However, they are still relatively unused in hospitals where pagers are a pervasive communication device that is notoriously difficult to replace. This paper studies pager and wireless phone use at the oncology department at University Hospital of North Norway. Participatory observation and interviews with physicians are used to provide qualitative analysis about the use, drawbacks and benefits of both technologies. A number of important issues are addressed that should aid designers of next generation mobile communication systems for hospitals. In particular, the data points towards specific features that will be crucial for the overall usability and acceptance of an integrated device that supports paging, voice and text services. Of particular importance will be features that allow users to manage their communication availability and avoid interruptions.