Computer anxiety in management: myth or reality?
Communications of the ACM
Critical success factors of decision support systems: An experimental study
ACM SIGMIS Database
Use and productivity in personal computing
ICIS '89 Proceedings of the tenth international conference on Information Systems
Task-technology fit and individual performance
MIS Quarterly
Call for papers: special issue on mobile commerce: Strategies, technologies and applications
Decision Support Systems - Web retrieval and mining
Effect of bargaining in electronic commerce
International Journal of Electronic Commerce - Special issue: Intelligent agents for electronic commerce
The mobile commerce value chain: analysis and future developments
International Journal of Information Management: The Journal for Information Professionals
Knowledge management in mobile environment
International Journal of Networking and Virtual Organisations
Developing a questionnaire for measuring mobile business service experience
Proceedings of the 10th international conference on Human computer interaction with mobile devices and services
Examining the success factors for mobile work in healthcare: A deductive study
Decision Support Systems
Understanding the determinants of EKR usage from social, technological and personal perspectives
Journal of Information Science
Agent-based simulation of competitive and collaborative mechanisms for mobile service chains
Information Sciences: an International Journal
Identifying the ideal fit between mobile work and mobile work support
Information and Management
Integrating TTF and UTAUT to explain mobile banking user adoption
Computers in Human Behavior
The adoption of hyped technologies: a qualitative study
Information Technology and Management
Initial trust and adoption of mobile brokerage service
International Journal of Mobile Communications
A Meta-Analytical Review of Empirical Mobile Usability Studies
Journal of Usability Studies
Expert Systems with Applications: An International Journal
Adaptive mobile web interface: user readiness in context
International Journal of Mobile Communications
Using enterprise architecture and technology adoption models to predict application usage
Journal of Systems and Software
Review: Mobile marketing research: The-state-of-the-art
International Journal of Information Management: The Journal for Information Professionals
An empirical examination of the determinants of mobile purchase
Personal and Ubiquitous Computing
Computer Self-Efficacy: A Meta-Analysis
Journal of Organizational and End User Computing
International Journal of Technology Diffusion
Does Technology Uptake Convert to Effectiveness: Re-Evaluating E-Learning Effectiveness
International Journal of Web-Based Learning and Teaching Technologies
Contextual factors and continuance intention of mobile services
International Journal of Mobile Communications
Realising IT value: post adoptive IS usage and performance impacts at individual level
International Journal of Business Information Systems
Journal of Electronic Commerce in Organizations
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Mobile commerce, generally defined as conducting information inquiries and/or business transactions by using mobile devices via wireless communications, is considered the next big wave of investment and application of information technology. Mobile commerce is estimated to account for a sizable portion of the US$6.9 trillion e-commerce revenue by 2004. Although abundant research on the technology side of mobile commerce has been published, there exists ''very limited research on the strategies and applications of M-commerce'' [A. Gunasekaran, E. Ngai, Call for papers: special issue on mobile commerce: strategies, technologies, and applications, Decision Support Systems 35 (2003) 187-188. [15]]. We propose and validate a modified task-technology fit model to explore the factors affecting the effective adoption of mobile commerce in the insurance industry. In particular, we study: (1) if the mobile commerce system based on personal digital assistant (PDA) technology is applicable for the insurance industry; (2) whether individual differences will impact the cognitive fit of insurance agents' use of PDA mobile commerce system; (3) which of the three major insurance tasks is better suited for the PDA technology; and (4) which PDA technology characteristic is best for which type of insurance tasks. Our research finds that the PDA mobile commerce system is indeed suitable for the insurance industry. In terms of the impact of individual differences, we discover that position experience, cognitive style, and computer self-efficacy are major factors that can predict the fit of applying PDA technology for insurance tasks. Counter conventional wisdom, other demographic variables such as gender and age are found to be non-significant. Among three major insurance tasks, we find that the PDA mobile technology provides the highest level of assistance in post-contract customer services, followed by recruiting new insurance contracts, and tax and legal information services.