Usability—context, framework, definition, design and evaluation
Human factors for informatics usability
Measuring usability: preference vs. performance
Communications of the ACM
Developing a context-aware electronic tourist guide: some issues and experiences
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Sensing techniques for mobile interaction
UIST '00 Proceedings of the 13th annual ACM symposium on User interface software and technology
Text input for mobile devices: comparing model prediction to actual performance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
GeneyTM: designing a collaborative activity for the palmTM handheld computer
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Seeing the whole in parts: text summarization for web browsing on handheld devices
Proceedings of the 10th international conference on World Wide Web
Usability analysis with Markov models
ACM Transactions on Computer-Human Interaction (TOCHI)
LetterWise: prefix-based disambiguation for mobile text input
Proceedings of the 14th annual ACM symposium on User interface software and technology
In the lab and out in the wild: remote web usability testing for mobile devices
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Introduction to the new usability
ACM Transactions on Computer-Human Interaction (TOCHI)
Beyond the handset: designing for wireless communications usability
ACM Transactions on Computer-Human Interaction (TOCHI)
Usability Engineering
An evaluation of mobile phone text input methods
AUIC '02 Proceedings of the Third Australasian conference on User interfaces - Volume 7
Methods to support human-centred design
International Journal of Human-Computer Studies
Ambient touch: designing tactile interfaces for handheld devices
Proceedings of the 15th annual ACM symposium on User interface software and technology
Evaluating Interface Design Choices on WAP Phones: Navigation and Selection
Personal and Ubiquitous Computing
RSVP Browser: Web Browsing on Small Screen Devices
Personal and Ubiquitous Computing
Mobile Devices as Props in Daily Role Playing
Personal and Ubiquitous Computing
Presenting Dynamic Information on Mobile Computers
Personal and Ubiquitous Computing
Discovery and Integration of Mobile Communications in Everyday Life
Personal and Ubiquitous Computing
Personal and Ubiquitous Computing
Development of a Wearable Computer Orientation System
Personal and Ubiquitous Computing
The Media Equation Does Not Always Apply: People are not Polite Towards Small Computers
Personal and Ubiquitous Computing
Personal and Ubiquitous Computing
Overcoming the Lack of Screen Space on Mobile Computers
Personal and Ubiquitous Computing
Location-Aware Shopping Assistance: Evaluation of a Decision-Theoretic Approach
Mobile HCI '02 Proceedings of the 4th International Symposium on Mobile Human-Computer Interaction
Sorting Out Searching on Small Screen Devices
Mobile HCI '02 Proceedings of the 4th International Symposium on Mobile Human-Computer Interaction
Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability
Information Systems Research
User needs for location-aware mobile services
Personal and Ubiquitous Computing
Adoption of Mobile Commerce: Role of Exposure
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 1 - Volume 1
An Empirical Study of the Use Contexts and Usability Problems in Mobile Internet
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 5 - Volume 5
Understanding mobile handheld device use and adoption
Communications of the ACM - Mobile computing opportunities and challenges
Interface design for mobile commerce
Communications of the ACM - Mobile computing opportunities and challenges
Understanding usability in mobile commerce
Communications of the ACM - Mobile computing opportunities and challenges
Designing mobile commerce applications
Communications of the ACM - Mobile computing opportunities and challenges
TiltText: using tilt for text input to mobile phones
Proceedings of the 16th annual ACM symposium on User interface software and technology
Comparing the immediate usability of graffiti 2 and virtual keyboard
CHI '04 Extended Abstracts on Human Factors in Computing Systems
CHI '04 Extended Abstracts on Human Factors in Computing Systems
An Empirical Study of Web Interface Design on Small Display Devices
WI '04 Proceedings of the 2004 IEEE/WIC/ACM International Conference on Web Intelligence
The value of mobile applications: a utility company study
Communications of the ACM - Medical image modeling
From the Web to the Wireless Web: Technology Readiness and Usability
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1 - Volume 01
An empirical study of typing rates on mini-QWERTY keyboards
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Information Systems Frontiers
An empirical comparison of use-in-motion evaluation scenarios for mobile computing devices
International Journal of Human-Computer Studies
What drives mobile commerce? An empirical evaluation of the revised technology acceptance model
Information and Management
The effect of context and application type on mobile usability: an empirical study
ACSC '05 Proceedings of the Twenty-eighth Australasian conference on Computer Science - Volume 38
From Stationary Work Support to Mobile Work Support: A Theoretical Framework
ICMB '05 Proceedings of the International Conference on Mobile Business
An evaluation of integrated zooming and scrolling on small screens
International Journal of Human-Computer Studies
Minimap: a web page visualization method for mobile phones
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Diversified users’ satisfaction with advanced mobile phone features
Universal Access in the Information Society
Usability evaluation for mobile device: a comparison of laboratory and field tests
Proceedings of the 8th conference on Human-computer interaction with mobile devices and services
ICMB '06 Proceedings of the International Conference on Mobile Business
It's worth the hassle!: the added value of evaluating the usability of mobile systems in the field
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Design aesthetics leading to m-loyalty in mobile commerce
Information and Management
Value-based Adoption of Mobile Internet: An empirical investigation
Decision Support Systems
Capturing the effects of context on human performance in mobile computing systems
Personal and Ubiquitous Computing
Meta-analysis of correlations among usability measures
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
How do people tap when walking? An empirical investigation of nomadic data entry
International Journal of Human-Computer Studies
Evaluating web usability using small display devices
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Exploring consumer adoption of mobile payments - A qualitative study
The Journal of Strategic Information Systems
Navigation techniques for small-screen devices: An evaluation on maps and web pages
International Journal of Human-Computer Studies
Cross-channel mobile social software: an empirical study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Barriers to mobile commerce adoption: an analysis framework for a country-level perspective
International Journal of Mobile Communications
International Journal of Mobile Communications
The effectiveness of targeted mobile advertising in selling mobile services: an empirical study
International Journal of Mobile Communications
A user study of auditory versus visual interfaces for use while driving
International Journal of Human-Computer Studies
Older people and mobile phones: A multi-method investigation
International Journal of Human-Computer Studies
Proceedings of the 6th International Conference on Advances in Mobile Computing and Multimedia
A user study of mobile web services and applications from the 2008 Beijing Oympics
Proceedings of the 20th ACM conference on Hypertext and hypermedia
Smart Phones and Their Substitutes: Task-Medium Fit and Business Models
ICMB '09 Proceedings of the 2009 Eighth International Conference on Mobile Business
Proceedings of the 13th International Conference on Human-Computer Interaction. Part III: Ubiquitous and Intelligent Interaction
A Study on the Compatibility of Ubiquitous Learning (u-Learning) Systems at University Level
UAHCI '09 Proceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Part III: Applications and Services
Empirical Research and Design of M-Learning System for College English
Edutainment '09 Proceedings of the 4th International Conference on E-Learning and Games: Learning by Playing. Game-based Education System Design and Development
Mobile Web 2.0 with multi-display buttons
Communications of the ACM - Amir Pnueli: Ahead of His Time
Usability - Context, framework, definition, design and evaluation
Interacting with Computers
An empirical investigation of attitude towards location-aware social network service
International Journal of Mobile Communications
Case study of application-based mobile service acceptance and development in Finland
International Journal of Information Technology and Management
Adoption of 3G services among Malaysian consumers: an empirical analysis
International Journal of Mobile Communications
Evaluating reading and analysis tasks on mobile devices: a case study of tilt and flick scrolling
OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
Increasing trust in mobile commerce through design aesthetics
Computers in Human Behavior
Context of use evaluation of peripheral displays (CUEPD)
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
A longitudinal review of Mobile HCI research methods
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
Computers in Human Behavior
Method madness: a usability testing pilot research case study
Communication Design Quarterly Review
Web Aesthetics and Usability: An Empirical Study of the Effects of White Space
International Journal of E-Business Research
Proceedings of the 19th Brazilian symposium on Multimedia and the web
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
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In this paper we present an adapted usability evaluation framework to the context of a mobile computing environment. Using this framework, we conducted a qualitative meta-analytical review of more than 100 empirical mobile usability studies. The results of the qualitative review include (a) the contextual factors studied; (b) the core and peripheral usability dimensions measured; and (c) key findings in the form of a research agenda for future mobile usability research, including open and unstructured tasks are underutilized, interaction effects between interactivity and complexity warrant further investigation, increasing research on accessibility may improve the usability of products and services for often overlooked audiences, studying novel technology and environmental factors will deepen contextual mobile usability knowledge, understanding which hedonic factors impact the aesthetic appeal of a mobile device or service and in turn usability, and a high potential for neuroscience research in mobile usability. Numerous additional findings and takeaways for practitioners are also discussed.