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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile computing: a fact in your future
SIGDOC '97 Proceedings of the 15th annual international conference on Computer documentation
Information architecture for the World Wide Web
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“Making place” to make IT work: empirical explorations of HCI for mobile CSCW
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Context of use within usability activities
International Journal of Human-Computer Studies
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CHI '00 Extended Abstracts on Human Factors in Computing Systems
An Empirical Study of the Use Contexts and Usability Problems in Mobile Internet
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ISWC '98 Proceedings of the 2nd IEEE International Symposium on Wearable Computers
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ISWC '98 Proceedings of the 2nd IEEE International Symposium on Wearable Computers
The Elements of User Experience: User-Centered Design for the Web
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Understanding influence of mobile internet services on life behavior of mobile users
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
A Meta-Analytical Review of Empirical Mobile Usability Studies
Journal of Usability Studies
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Mobile websites: usability evaluation and design
International Journal of Mobile Communications
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The mobile Internet--accessing the Internet via a mobile device--has become quite popular recently. The mobile Internet is mainly different from the stationary Internet because it may be used in various contexts, whereas the stationary Internet is mostly used in pre-determined environments. However, it is unclear when the mobile Internet is used most frequently, and in what context it is most useful. A greater understanding of the contexts for using the mobile Internet will relieve usability problems that mobile Internet users often encounter.This paper proposes a conceptual framework of use contexts, which includes various facets of contexts related to the mobile Internet. It then presents the results of an exploratory study in which the use contexts for the mobile Internet and corresponding usability problems have been empirically monitored. The results indicate that use of the mobile Internet is heavily clustered around a few key contexts, rather than dispersed widely in diverse contexts. Moreover, different contexts are found to cause different kinds of usability problems. The paper ends with theoretical and practical implications of the study results.