A case study of private-public collaboration for humanitarian free and open source disaster management software deployment

  • Authors:

  • Jessica P. Li;Rui Chen;Jinkyu Lee;H. Raghav Rao

  • Affiliations:

  • The State University of New York at Buffalo, 325 Jacobs Management Center, Buffalo, NY 14260, USA;Miller College of Business, Ball State University, Whitinger Business Building, Room 203, Muncie, IN 47306, USA;Spears School of Business, Oklahoma State University, 317 North Hall, 700 N. Greenwood Ave., Tulsa, OK 74106, USA;MSS, School of Management, The State University of New York at Buffalo, 325 Jacobs Management Center, Buffalo, NY 14260, USA and GSM, Sogang University, Republic of Korea

  • Venue:
  • Decision Support Systems
  • Year:
  • 2013

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Abstract

Free and open source software (FOSS) has been increasingly adopted for humanitarian purpose worldwide, yet the factors for successful deployment of humanitarian FOSS in a disaster situation remain largely unexplored. Drawing upon the Technology-Organization-Environment (TOE) framework, this study identifies the key issues in collaborative deployment of FOSS for humanitarian relief operations. The research further elaborates the key research issues by adopting a case study approach in which qualitative data were gathered from key informants from both private and public sectors. The results suggest that task-technology fit, expertise management, and inter-organizational relationship management play critical roles in humanitarian FOSS deployment.