Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature

Web design issues when searching for information in a small screen display

SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation

A validation of the end-user computing satisfaction instrument in Taiwan

Information and Management

Having expectations of information systems benefits that match received benefits: does it really matter?

Information and Management

Embedding context of use in CVE design

Presence: Teleoperators and Virtual Environments

Comprehensive bibliography

Advanced topics in end user computing

Creating a useable peer-tutoring site on-line

Journal of Computing Sciences in Colleges

Personal and situational factors as predictors of end user performance

Advanced topics in end user computing

Comprehensive bibliography

Advanced topics in end user computing

Important human factors for systems development success: a user focus

Strategies for managing IS/IT personnel

Evaluating user interactions with clinical information systems: a model based on human-computer interaction models

Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 2: Evaluation

User involvement and user satisfaction with information-seeking activity

European Journal of Information Systems - Special section: PACIS 2004

Information systems outsourcing: a literature analysis

Information and Management

Design aesthetics leading to m-loyalty in mobile commerce

Information and Management

Predicting user satisfaction, strain and system usage of employee self-services

International Journal of Human-Computer Studies

The perceptual evaluation of information systems using the construct of user satisfaction: case study of a large french group

ACM SIGMIS Database

A temporal approach to expectations and desires from knowledge management systems

Decision Support Systems

Multi-criteria evaluation of the web-based e-learning system: A methodology based on learner satisfaction and its applications

Computers & Education

Contextual effects on the usability dimensions of mobile value-added services: a conceptual framework

International Journal of Mobile Communications

Targeting implementation efforts for maximum satisfaction with new computer systems: Results from four human service agencies

Computers in Human Behavior

The structure of Web-based information systems satisfaction: Testing of competing models

Journal of the American Society for Information Science and Technology

User developed application success: sources and effects of involvement

Behaviour & Information Technology

Network structure, position, ties and ICT use in distributed knowledge-intensive work

Proceedings of the 2008 ACM conference on Computer supported cooperative work

An empirical study of the end-user satisfaction with information systems using the Doll and Torkzadeh instrument

International Journal of Business Information Systems

Using information-systems constructs to study online- and telephone-banking technologies

Electronic Commerce Research and Applications

Towards a social network model for understanding information and communication technology use for general practitioners in rural Australia

Computers in Human Behavior

Factors that affect software systems development project outcomes: A survey of research

ACM Computing Surveys (CSUR)

On expanding the scope of design science in IS research

DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research

Extending the understanding of end user information systems satisfaction formation: an equitable needs fulfillment model approach

MIS Quarterly

Connecting IT Services Operations to Services Marketing Practices

Journal of Management Information Systems

The role of perceived organizational support, distributive justice and motivation in reactions to new information technology

Computers in Human Behavior

Community matters most: factors that affect participant satisfaction with free/libre and open source software projects

Proceedings of the 2012 iConference

Hospital information systems: Measuring end user computing satisfaction (EUCS)

Journal of Biomedical Informatics

Development and validation of an instrument to measure user perceived service quality of mHealth

Information and Management

Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach

Computers in Human Behavior

Investigating the success of operational business process management systems

Information Technology and Management