Validating and applying user satisfaction as a measure of mis success in small organizations
Information and Management
The relation between user satisfaction, usage of information systems and performance
Information and Management
Performance of several nonlinear programming software packages on microcomputers
Computers and Operations Research
Remote learning technologies: effectiveness of hypertext and GSS
Decision Support Systems
A performance model interchange format
Journal of Systems and Software
International Journal of Human-Computer Studies
The measurement of user information satisfaction
Communications of the ACM
User interfaces: disappearing, dissolving, and evolving
Communications of the ACM
What makes learning networks effective?
Communications of the ACM - Supporting community and building social capital
E-Learning: Strategies for Delivering Knowledge in the Digital Age
E-Learning: Strategies for Delivering Knowledge in the Digital Age
IS service performance: self-perceptions and user perceptions
Information and Management
IEEE Software
Assessment of learner satisfaction with asynchronous electronic learning systems
Information and Management
User interface features influencing overall ease of use and personalization
Information and Management
Integrating perceived playfulness into expectation-confirmation model for web portal context
Information and Management
An examination of the determinants of customer loyalty in mobile commerce contexts
Information and Management
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Intelligent Decision Technologies
FIE'09 Proceedings of the 39th IEEE international conference on Frontiers in education conference
Implementation and performance evaluation using the fuzzy network balanced scorecard
Computers & Education
The acceptance and use of computer based assessment
Computers & Education
A fuzzy ANP model for evaluating e-learning platform
IEA/AIE'10 Proceedings of the 23rd international conference on Industrial engineering and other applications of applied intelligent systems - Volume Part I
Computer based assessment: Gender differences in perceptions and acceptance
Computers in Human Behavior
A structured methodology for assessing and improving e-services in digital cities
Telematics and Informatics
Usability of educational computer game (Usa_ECG): applying analytic hierarchy process
IVIC'11 Proceedings of the Second international conference on Visual informatics: sustaining research and innovations - Volume Part II
Transforming e-services evaluation data into business analytics using value models
Electronic Commerce Research and Applications
A model for measuring e-learning systems success in universities
Expert Systems with Applications: An International Journal
Computers in Human Behavior
International Journal of Enterprise Information Systems
International Journal of Information and Communication Technology Education
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The web-based e-learning system (WELS) has emerged as a new means of skill training and knowledge acquisition, encouraging both academia and industry to invest resources in the adoption of this system. Traditionally, most pre- and post-adoption tasks related to evaluation are carried out from the viewpoints of technology. Since users have been widely recognized as being a key group of stakeholders in influencing the adoption of information systems, their attitudes toward this system are pivotal. Therefore, based on the theory of multi-criteria decision making and the research products of user satisfaction from the fields of human-computer interaction and information systems, this study proposed a multi-criteria methodology from the perspective of learner satisfaction to support those evaluation-based activities taking place at the pre- and post-adoption phases of the WELS life cycle. In addition, by following this methodology, this study empirically investigated learners' perceptions of the relative importance of decision criteria. This investigation carried out a survey of college students, and the data thus obtained was then analyzed by analytic hierarchy process in order to derive an integrated preference structure of learners as a ground for evaluation. We found that learners regarded the learner interface as being the most important dimension of decision criteria. Future applications of these results are recommended and the implications are discussed.