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Management Science
The virtual classroom: learning without limits via computer networks
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Information and Management
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Computers & Education
Evaluating Web-based training programs
Web-based Training
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Information Systems Research
Assessment of learner satisfaction with asynchronous electronic learning systems
Information and Management
Using Multivariate Statistics (5th Edition)
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Measuring e-learning systems success in an organizational context: Scale development and validation
Computers in Human Behavior
The importance of participant interaction in online environments
Decision Support Systems
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Journal of Theoretical and Applied Electronic Commerce Research
Surveying instructor and learner attitudes toward e-learning
Computers & Education
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Journal of Management Information Systems
A comparative study of two usability evaluation methods using a web-based e-learning application
Proceedings of the 2007 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
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Computers & Education
International Journal of Human-Computer Studies
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Proceedings of the 17th international conference on World Wide Web
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Computers in Human Behavior
eValue and Value-driven User Responses to Information Technology
Electronic Markets - 'eValues'
Experience with usability evaluation of e-learning systems
Universal Access in the Information Society
Behaviour & Information Technology
Validating E-learning factors affecting training effectiveness
International Journal of Information Management: The Journal for Information Professionals
A new structure of online learning environment to support the professional learning
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: applications and services - Volume Part IV
A structured methodology for assessing and improving e-services in digital cities
Telematics and Informatics
Transforming e-services evaluation data into business analytics using value models
Electronic Commerce Research and Applications
A model for measuring e-learning systems success in universities
Expert Systems with Applications: An International Journal
Design characteristics of virtual learning environments: state of research
Computers & Education
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International Journal of Web-Based Learning and Teaching Technologies
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There has been little research on assessment of learning management systems (LMS) within educational organizations as both a web-based learning system for e-learning and as a supportive tool for blended learning environments. This study proposes a conceptual e-learning assessment model, hexagonal e-learning assessment model (HELAM) suggesting a multi-dimensional approach for LMS evaluation via six dimensions: (1) system quality, (2) service quality, (3) content quality, (4) learner perspective, (5) instructor attitudes, and (6) supportive issues. A survey instrument based on HELAM has been developed and applied to 84 learners. This sample consists of students at both undergraduate and graduate levels who are users of a web-based learning management system, U-Link, at Brunel University, UK. The survey instrument has been tested for content validity, reliability, and criterion-based predictive validity. The analytical results strongly support the appropriateness of the proposed model in evaluating LMSs through learners' satisfaction. The explanatory factor analysis showed that each of the six dimensions of the proposed model had a significant effect on the learners' perceived satisfaction. Findings of this research will be valuable for both academics and practitioners of e-learning systems.