The measurement of end-user computing satisfaction
MIS Quarterly
The productivity paradox of information technology
Communications of the ACM
Measuring performance of the information systems function
Journal of Management Information Systems
Task-technology fit and individual performance
MIS Quarterly
A structural model of end user computing satisfaction and user performance
Information and Management
The temporal nature of IS benefits: a longitudinal study
Information and Management
Providing education electronically to nontraditional sites: new delivery to a new audience
SIGDOC '96 Proceedings of the 14th annual international conference on Systems documentation: Marshaling new technological forces: building a corporate, academic, and user-oriented triangle
A model and instrument for measuring small business user satisfaction with information technology
Information and Management
An expanded instrument for evaluating information system success
Information and Management
Information Resources Management Journal
Perceived importance of information system success factors: a meta analysis of group differences
Information and Management
Asynchronous learning networks as a virtual classroom
Communications of the ACM
Proceedings of the 2nd conference on Integrating technology into computer science education
The consequences of information technology acceptance on subsequent individual performance
Information and Management
Material matters: assessing the effectiveness of materials management IS
Information and Management
Developing a multidimensional measure of system-use in an organizational context
Information and Management
The relation between user satisfaction, usage of information systems and performance
Information and Management
“But what did we learn…?”: evaluating online learning as process
Proceedings of the 16th annual international conference on Computer documentation
System usage behavior as a proxy for user satisfaction: an empirical investigation
Information and Management
Measuring user satisfaction with data warehouses: an exploratory study
Information and Management
Proceedings of the 2000 information resources management association international conference on Challenges of information technology management in the 21st century
The measurement of user information satisfaction
Communications of the ACM
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
Powering E-Learning In the New Millennium: An Overview of E-Learning and Enabling Technology
Information Systems Frontiers
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Assessment of learner satisfaction with asynchronous electronic learning systems
Information and Management
The conceptualization and empirical validation of web site user satisfaction
Information and Management
Validating instruments in MIS research
MIS Quarterly
User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model
Information Resources Management Journal
A task-technology fit view of learning management system impact
Computers & Education
Expert Systems with Applications: An International Journal
ICWL '009 Proceedings of the 8th International Conference on Advances in Web Based Learning
FIE'09 Proceedings of the 39th IEEE international conference on Frontiers in education conference
Knowledge in product and performance support
KSEM'07 Proceedings of the 2nd international conference on Knowledge science, engineering and management
A proposed model for evaluating the success of WebCT course content management system
Computers in Human Behavior
e-Learning continuance intention: Moderating effects of user e-learning experience
Computers & Education
Success of government e-service delivery: does satisfaction matter?
EGOV'10 Proceedings of the 9th IFIP WG 8.5 international conference on Electronic government
Developing and validating a rigorous and relevant model of VLE success: a learner perspective
EC-TEL'10 Proceedings of the 5th European conference on Technology enhanced learning conference on Sustaining TEL: from innovation to learning and practice
Using SERVQUAL to assess the quality of e-learning experience
Computers in Human Behavior
A structured methodology for assessing and improving e-services in digital cities
Telematics and Informatics
A model for measuring e-learning systems success in universities
Expert Systems with Applications: An International Journal
Design characteristics of virtual learning environments: state of research
Computers & Education
Designing a mixed digital signage and multi-touch interaction for social learning
Transactions on Edutainment VIII
The adoption of e-Learning in corporate training environments: an activity theory based overview
Proceedings of the South African Institute for Computer Scientists and Information Technologists Conference
DeLone & McLean IS Success Model in Evaluating Knowledge Transfer in a Virtual Learning Environment
International Journal of Information Systems and Social Change
Evaluating e-Learning Initiatives: A Literature Review on Methods and Research Frameworks
International Journal of Web-Based Learning and Teaching Technologies
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Electronic learning (e-learning) has been widely adopted as a promising solution by many companies to offer learning-on-demand opportunities to individual employees in order to reduce training time and cost. While information systems (IS) success models have received much attention among researchers, little research has been conducted to assess the success and/or effectiveness of e-learning systems in an organizational context. Whether traditional IS success models can be extended to investigate e-learning systems success has been scarcely addressed. Based on previous IS success literature, this study developed and validated a multi-dimensional model for assessing e-learning systems success (ELSS) from the perspective of the employee (e-learner). The procedures used in conceptualizing an ELSS construct, generating items, collecting data, and validating a multiple-item scale for measuring ELSS are described. This paper presents evidence of the scale's factor structure, reliability, content validity, criterion-related validity, convergent validity, and discriminant validity on the basis of analyzing data from a sample of 206 respondents. Theoretical and managerial implications of our results are discussed. This empirically validated instrument will be useful to researchers in developing and testing e-learning systems theories, as well as to organizations in implementing successful e-learning systems.