Desktop videoconferencing: experiences of complete users, wary users, and non-users

  • Authors:
  • Jane Webster

  • Affiliations:
  • -

  • Venue:
  • MIS Quarterly
  • Year:
  • 1998

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Abstract

This longitudinal case study examines the use of desktop videoconferencing in one organization. Three theoretical perspectives, communication media choice, systems analysis and design, and privacy, help to inform the findings. The paper concludes by drawing implications for future research and practice.