Video conferencing as a technology to support group work: a review of its failures
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
TeamWorkStation: towards a seamless shared workspace
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
The Portland experience: a report on a distributed research group
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Experiences in the use of a media space
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Adding audio and video to an office environment
Studies in computer supported cooperative work
EuroPARC's integrated interactive intermedia facility (IIIF): early experiences
Proceedings of the IFIP WG 8.4 confernece on Multi-user interfaces and applications
Realizing a video environment: EuroPARC's RAVE system
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Integration of inter-personal space and shared workspace: ClearBoard design and experiments
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
Video as a technology for informal communication
Communications of the ACM
Social learning and innovations in multimedia-based CSCW
ACM SIGOIS Bulletin
Pêle-Mêle, une étude de la communication multi-échelles
Proceedings of the 21st International Conference on Association Francophone d'Interaction Homme-Machine
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This paper describes a field study to evaluate the use of audio and video connections in a "real world" setting, that is a distributed product development organization within a large multinational corporation. We installed two types of media space connections: a focused dial-up video-phone for engineering problem solving between designers in England and the shop floor of a factory in the Netherlands and an unfocused "office share" to support administrative tasks. We observed that users quickly integrated the new video links into their existing media space of telephone, beepers, answering machines, video conference, fax, e-mail, etc. Users easily learnt how to shift from one medium to another. This suggests that "real world" media spaces should be designed to allow a user-driven smooth transition from one medium to another according to the task at hand and the bandwidth available: from live video to stored video, from moving video to still frames, from multimedia spaces to shared computing spaces for synchronous sketching and asynchronous message posting, and from two user conversation to multi-user conference calls.