Qualitative research in information systems
MIS Quarterly
Reconceptualizing System Usage: An Approach and Empirical Test
Information Systems Research
Journal of Management Information Systems
Physician acceptance of information technologies: Role of perceived threat to professional autonomy
Decision Support Systems
Does the technology acceptance model predict actual use? A systematic literature review
Information and Software Technology
Defining information system success in Germany
International Journal of Information Management: The Journal for Information Professionals
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Many professionals utilize computer systems to assist them with the exercise of their skilled knowledge. These systems are designed with many core features, but their adoption is heterogeneous, with some users adopting more features than others. In this qualitative study, the empirical context is the use of Electronic Medical Records (EMRs) by primary care physicians in Ontario, Canada. We have collected data from interviews, and by using the methodology of grounded theory, we theorize that guidance from the professional association to which the members belong is able to positively influence its members to adopt more core features. Although professionals operate with a high degree of autonomy, their professional association governs their actions. By setting standards and offering education, the association is able to guide its members to make more enhanced use of core features. The theoretical contribution is the conceptualization of a higher order construct, Professional Association Guidance.