In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Computerization, productivity, and quality of work-life
Communications of the ACM
Use and productivity in personal computing
ICIS '89 Proceedings of the tenth international conference on Information Systems
Task-technology fit and individual performance
MIS Quarterly
Understanding user evaluations of information systems
Management Science
Assessing IT usage: the role of prior experience
MIS Quarterly
A test of task-technology fit theory for group support systems
ACM SIGMIS Database
Information Systems Research
The qualitative interview in IS research: Examining the craft
Information and Organization
A Triple Take on Information System Implementation
Organization Science
eValue and Value-driven User Responses to Information Technology
Electronic Markets - 'eValues'
Managing readiness in enterprise systems-driven organizational change
Behaviour & Information Technology
Expert Systems with Applications: An International Journal
IT non-conformity in institutional environments: E-marketplace adoption in the government sector
Information and Management
What makes them so special?: identifying attributes of highly competent information system users
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
User response to free trial restrictions: a coping perspective
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
Information Systems Research
The process of embedding new information technology artifacts into innovative design practices
Information and Organization
Local assimilation of an enterprise system: Situated learning by means of familiarity pockets
Information and Organization
An international comparison of technology adoption
Information and Management
Antecedents of computer self-efficacy: A study of the role of personality traits and gender
Computers in Human Behavior
Comment: where is the theory in wikis?
MIS Quarterly
IS Avoidance in Health-Care Groups: A Multilevel Investigation
Information Systems Research
Identifying and Testing the Inhibitors of Technology Usage Intentions
Information Systems Research
Journal of Management Information Systems
Acceptance of post-adoption unanticipated is usage: towards a taxonomy
ACM SIGMIS Database
The Role of Appraisal in Adapting to Information Systems
Journal of Organizational and End User Computing
Perception of African Youth on Personal Computer Utilization: The Case of Ethiopia and Rwanda
International Journal of Information Systems and Social Change
Stakeholder Challenges in Information Systems Project Offshoring: Client and Vendor Perspectives
International Journal of Information Technology Project Management
International Journal of Technology and Human Interaction
Journal of Management Information Systems
Editor's comments: does MIS have native theories?
MIS Quarterly
The effects of website familiarity on website quality and intention to use
HCI International'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction design - Volume Part I
On user behaviour adaptation under interface change
Proceedings of the 19th international conference on Intelligent User Interfaces
International Journal of Information Management: The Journal for Information Professionals
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This paper defines user adaptation as the cognitive and behavioral efforts performed by users to cope with significant information technology events that occur in their work environment. Drawing on coping theory, we posit that users choose different adaptation strategies based on a combination of primary appraisal (i.e., a user's assessment of the expected consequences of an IT event) and secondary appraisal (i.e., a user's assessment of his/her control over the situation). On that basis, we identify four adaptation strategies (benefits maximizing, benefits satisficing, disturbance handling, and self-preservation) which are hypothesized to result in three different individual-level outcomes: restoring emotional stability, minimizing the perceived threats of the technology, and improving user effectiveness and efficiency. A study of the adaptation behaviors of six account managers in two large North American banks provides preliminary support for our model. By explaining adaptation patterns based on users' initial appraisal and subsequent responses to an IT event, our model offers predictive power while retaining an agency view of user adaptation. Also, by focusing on user cognitive and behavioral adaptation responses related to the technology, the work system, and the self, our model accounts for a wide range of user behaviors such as technology appropriation, avoidance, and resistance.