Unifying the fragmented models of information systems implementation
Critical issues in information systems research
Rethinking the concept of user involvement
MIS Quarterly
Supporting the information technology champion
MIS Quarterly - Special issue on the strategic use of information systems
The diffusion of database machines
ACM SIGMIS Database
ICIS '91 Proceedings of the twelfth international conference on Information systems
Explaining the role of user participation in information system use
Management Science
Information systems innovation among organizations
Management Science
The measurement of user information satisfaction
Communications of the ACM
Does an Effective Information Technology Implementation Process Guarantee Success?
Proceedings of the IFIP TC8 Working Conference on Diffusion, Transfer and Implementation of Information Technology
Proceedings of the IFIP TC8 Working Conference on Diffusion, Transfer and Implementation of Information Technology
User Participation in Information System Development: Moderation in All Things
Proceedings of the IFIP WG8.2 Working Group on Information Systems Development: Human, Social, and Organizational Aspects: Human, Organizational, and Social Dimensions of Information Systems Development
The implementation of computer-based information systems: the respective roles of participation and involvement in information system success
Microcomputer playfulness: stable or dynamic trait?
ACM SIGMIS Database
Participatory design: the third space in HCI
The human-computer interaction handbook
Product interest and engagement scale, beta (pies-beta): initial development
CHI '09 Extended Abstracts on Human Factors in Computing Systems
The development and evaluation of a survey to measure user engagement
Journal of the American Society for Information Science and Technology
Measuring data warehousing success: an empirical investigation applying the DeLone and McLean model
International Journal of Data Analysis Techniques and Strategies
International Journal of Virtual and Personal Learning Environments
Information Resources Management Journal
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User involvement is a need-based motivational attitude toward information systems and their development. As such, it has important implications for the successful creation and deployment of information systems in organizations. This paper reports on the development and validation of an instrument to determine if the distinction between a user's involvement in the process of information system diffusion can be measured independently of that user's involvement with the information system innovation itself. Utilizing previously-validated instruments from consumer behavior research, these two object-based categories of user involvement were operationalized.A longitudinal field study was conducted of users in a large financial institution during the implementation phase, in particular the later activities of the adaptation stage, of the information system diffusion process. During adaptation, the information system product becomes available for use in the organization. Late adaptation stage activities include hardware installation, system conversion, and training. The instruments were pre-tested and assessed as to their content validity, internal consistency, convergent validity, unidimensionality, temporal stability, discriminant validity, predictive validity, and factorial validity. The evidence indicates that the measurement scales are reliable and valid. The primary question of scale independence was examined by discriminant validity. The empirical evidence supports the theoretical distinction between user process involvement and user system involvement. The implications of these findings to research and practice are discussed.