An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
Rethinking the concept of user involvement
MIS Quarterly
A discrepancy model of end-user computing involvement
Management Science
Global information technology environment: key MIS issues in advanced and less-developed nations
The global issues of information technology management
ICIS '91 Proceedings of the twelfth international conference on Information systems
Sub-Saharan Africa: a technological desert
Communications of the ACM
The effects of user involvement: some personality determinants
International Journal of Man-Machine Studies
Determining information system usage: some issues and examples
Information and Management
The measurement of user information satisfaction
Communications of the ACM
The implementation of computer-based information systems: the respective roles of participation and involvement in information system success
Validating instruments in MIS research
MIS Quarterly
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This paper proposes a questionnaire to be added to the inventory of well-developed management information system MIS instruments. In particular, an instrument is presented and tested that measures information system success, at the individual level, in cross-cultural environments. Few MIS instruments have been tested outside the homogeneous domestic environments in which they were developed. Yet the variables such instruments attempt to measure are often operationalized in heterogeneous global environments. Information systems are very costly, especially those implemented globally. Accordingly, the development of a global research instrument that measures the variables that influence successful outcomes is important. The MIS instrument presented in this paper offers the international manager a means by which information system success can be measured at the individual level. In cases of low levels of success, intervention strategies can then be formulated to improve system success in meeting the individual user's needs.