Information systems outsourcing: a literature analysis
Information and Management
Does IT outsourcing create firm value?
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
An examination of the trade-off between internal and external IT capabilities
The Journal of Strategic Information Systems
Information Systems Research
Understanding the outsourcing learning curve: A longitudinal analysis of a large Australian company
Information Systems Frontiers
The impact of process standardization on business process outsourcing success
Information Systems Frontiers
Enterprise mobility and support outsourcing: A research model and initial findings
Information-Knowledge-Systems Management - Enterprise Mobility: Applications, Technologes and Strategies
Journal of Management Information Systems
Conceptual framework on risk management in IT outsourcing projects
WSEAS Transactions on Information Science and Applications
Information systems outsourcing life cycle and risks analysis
Computer Standards & Interfaces
A review of the IT outsourcing literature: Insights for practice
The Journal of Strategic Information Systems
Challenges in Predictive Self-Adaptation of Service Bundles
WI-IAT '09 Proceedings of the 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology - Volume 03
An Empirical Analysis of Contract Structures in IT Outsourcing
Information Systems Research
Control in Internal and Outsourced Software Projects
Journal of Management Information Systems
Contractual Provisions to Mitigate Holdup: Evidence from Information Technology Outsourcing
Information Systems Research
Design and Analysis of Contracts for Software Outsourcing
Information Systems Research
Structure of service level agreements (SLA) in IT outsourcing: The construct and its measurement
Information Systems Frontiers
Using process mining to identify coordination patterns in IT service management
Decision Support Systems
The end of the information system life: a model of is discontinuance
ACM SIGMIS Database
The strategic value of IT insourcing: An IT-enabled business process perspective
The Journal of Strategic Information Systems
Does IT outsourcing deliver economic value to firms?
The Journal of Strategic Information Systems
Information technology outsourcing through a configurational lens
The Journal of Strategic Information Systems
Information and Management
A multidimensional procurement auction for trading composite services
Electronic Commerce Research and Applications
Influence of Industry Characteristics on Information Technology Outsourcing
Journal of Management Information Systems
Resolving uncertainty and creating value from the exercise of e-commerce investment options
Information Systems Journal
Synergy and Its Limits in Managing Information Technology Professionals
Information Systems Research
Impact of Vendor Selection on Firms' IT Outsourcing: The Korea Experience
Journal of Global Information Management
Core versus peripheral information technology employees and their impact on firm performance
Decision Support Systems
International Journal of Business Information Systems
Journal of Global Information Management
Journal of Global Information Management
The Journal of Strategic Information Systems
Toward an understanding of the nature and conceptualization of outsourcing success
Information and Management
A Strategic Perspective on IT Outsourcing
International Journal of Asian Business and Information Management
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Focus on individual outsourcing decisions in IT research has often yielded contradictory findings and recommendations. To address these contradictions, we investigate a holistic, configurational approach with the prevailing universalistic or contingency perspectives in exploring the effects of IT outsourcing strategies on outsourcing success. Based on residual rights theory, we begin by identifying three dimensions of IT outsourcing strategies: degree of integration, allocation of control, and performance period. We then develop a model of fit-as-gestalt, drawing from literatures on strategy, governance, interorganizational relationships, and outsourcing.Next, based on data from 311 firms in South Korea, we test universalistic and contingency perspectives in explaining the relationship between IT outsourcing strategies and outsourcing success. We then identify three congruent patterns, or gestalts, of IT outsourcing strategies. We term these strategiesindependent, arm's-length, andembedded strategies. To establish the predictive validity of these gestalts and the viability of a configurational perspective, we then explore the effects of these congruent gestalts vis-脙 -vis noncongruent patterns on three dimensions of outsourcing success:strategic competence,cost efficiency, andtechnology catalysis. We also contrast the effects of each of the three gestalts on each of the three dimensions of outsourcing success. Our findings indicate the superiority of the configurational approach over universalistic and contingency perspectives in explaining outsourcing success.