The impact of information systems on organizations and markets
Communications of the ACM
Determinants of information technology outsourcing: a cross-sectional analysis
Journal of Management Information Systems
Does information technology lead to smaller firms?
Management Science
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
Survey of IT outsourcing experiences in US and UK organizations
Journal of Global Information Management
Organizational Psychology and Performance in IS Employment Outsourcing and Insourcing
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 6 - Volume 6
IT Outsourcing Strategies: Universalistic, Contingency, and Configurational Explanations of Success
Information Systems Research
A transaction cost model of IT outsourcing
Information and Management
Information systems outsourcing: a survey and analysis of the literature
ACM SIGMIS Database
Aligning IT components to achieve agility in globally distributed system development
Communications of the ACM
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
The effect of service quality and partnership on the outsourcing of information systems functions
Journal of Management Information Systems
Market reactions to E-business outsourcing announcements: an event study
Information and Management
Communications of the ACM - Web science
Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation
Information Systems Research
From Association to Causation via a Potential Outcomes Approach
Information Systems Research
Offshoring and the new world order
Communications of the ACM - Scratch Programming for All
Practical intelligence in IT: assessing soft skills of IT professionals
Communications of the ACM
Contractual Provisions to Mitigate Holdup: Evidence from Information Technology Outsourcing
Information Systems Research
Design and Analysis of Contracts for Software Outsourcing
Information Systems Research
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing
Journal of Management Information Systems
Research Note---Returns to Information Technology Outsourcing
Information Systems Research
Journal of Management Information Systems
Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity
Information Systems Research
IT Outsourcing Contracts and Performance Measurement
Information Systems Research
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Does information technology outsourcing reduce non-IT operating costs? This study examines this question and also asks whether internal IT investments moderate the relationship between IT outsourcing and non-IT operating costs. Using a panel data set of approximately 300 U.S. firms from 1999 to 2003, we find that IT outsourcing has a significant negative association with firms' non-IT operating costs. However, this finding does not imply that firms should completely outsource their entire IT function. Our results suggest that firms benefit more in terms of reduction in non-IT operating costs when they also have higher levels of complementary investments in internal IT, especially IT labor. Investments in internal IT systems can make business processes more amenable to outsourcing, and complementary investments in internal IT staff can facilitate monitoring of vendor performance and coordination with vendors. We discuss the implications of these findings for further research and for practice.