Resizing information systems personnel after IT outsourcing: exploring psychological contracts, violations, and employee outcomes

Authors:
Christina N. Outlay
Affiliations:
University of Illinois at Chicago, Chicago, IL
Venue:
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Year:
2007

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Abstract

A company's IT outsourcing initiatives are often coupled with changes to the in-house IS function, resulting in downsizing of IS personnel and/or reassigning IS employees to other areas in the company or outsourcing firm. I define these activities as IS personnel resizing. In this study, I examine the relationship between IS personnel resizing and employee job outcomes, in the wake of IT outsourcing. I apply a psychological contract lens to understand employment expectations of IS employees and examine the issues that arise when IT-user firms eliminate or reorganize IS personnel. Christina Outlay is a doctoral candidate at University of Illinois at Chicago. Her dissertation advisor is Dr. C. Ranganathan (ranga@uic.edu), Associate Professor, Department of Information and Decision Sciences, University of Illinois at Chicago. Her expected graduation date is Summer, 2008.