Developing capabilities to use information strategically
MIS Quarterly
Determinants of information technology outsourcing: a cross-sectional analysis
Journal of Management Information Systems
Global disaggregation of information-intensive services
Management Science
IT outsourcing as strategic partnering: the case of the UK inland revenue
European Journal of Information Systems
Global Information Technology Outsourcing: In Search of Business Advantage
Global Information Technology Outsourcing: In Search of Business Advantage
Information technology and economic performance: A critical review of the empirical evidence
ACM Computing Surveys (CSUR)
The Dynamics of Alignment: Insights from a Punctuated Equilibrium Model
Organization Science
IT outsourcing evolution---: past, present, and future
Communications of the ACM - Wireless networking security
IT Outsourcing Strategies: Universalistic, Contingency, and Configurational Explanations of Success
Information Systems Research
Ideal patterns of strategic alignment and business performance
Information and Management
Information systems outsourcing: a survey and analysis of the literature
ACM SIGMIS Database
Corporate Information Strategy and Management: Text and Cases
Corporate Information Strategy and Management: Text and Cases
An investigation of factors that influence the duration of IT outsourcing relationships
Decision Support Systems
Information Systems Research
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
A review of the IT outsourcing literature: Insights for practice
The Journal of Strategic Information Systems
Incident-centered information security: Managing a strategic balance between prevention and response
Information and Management
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This paper explores the value of a configurational approach to IT outsourcing by developing a framework for IT outsourcing effectiveness. Taking a process view of outsourcing and drawing on the relational view of the firm, the framework identifies four high-level dimensions that correspond to an organization's resource position in four key areas: organizational IT value position, organizational IT asset position, relational asset position, and relational capability position. A novel structured method is used to identify the congruent outsourcing configurations within the range of possible outsourcing configurations based on the interdependencies among the four dimensions. Three congruent outsourcing configurations, designated asset dependence, relational dependence, and independence, emerge from this analysis. Drawing on the assumptions of configurational theory about organizational change and taking a dynamic perspective, the framework is extended to describe how organizations transition between outsourcing configurations over time. This paper demonstrates how a configurational approach can address three potential problems of the outsourcing literature and advance outsourcing research.