Strategic information technology investments: guidelines for decision making
Journal of Management Information Systems
Evaluation of strategic investments in information technology
Communications of the ACM
Systems development risks in strategic information systems
Information and Software Technology - Information and software economics
When professional standards are lax: the CONFIRM failure and its lessons
Communications of the ACM
The new world of information technology outsourcing
Communications of the ACM
Assessing the Risk of IT Outsourcing
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Software project risks and their effect on outcomes
Communications of the ACM - Human-computer etiquette
Understanding software project risk: a cluster analysis
Information and Management
The move to outsourced IT projects: key risks from the provider perspective
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research
A framework for information technology outsourcing risk management
ACM SIGMIS Database
Critical risks in outsourced IT projects: the intractable and the unforeseen
Communications of the ACM - Entertainment networking
Toward an assessment of software development risk
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Identifying Software Project Risks: An International Delphi Study
Journal of Management Information Systems
IT Offshoring Risks and Governance Capabilities
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
A risk profile of offshore-outsourced development projects
Communications of the ACM - Organic user interfaces
Journal of Systems and Software
Risk assessment in IT outsourcing using fuzzy decision-making approach: An Indian perspective
Expert Systems with Applications: An International Journal
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There is much reported research on risk, and risk management but research on strategic IT system development outsourcing risk, from the client perspective, remains unclear. A literature-based conceptual risk framework for strategic IT system development outsourcing from the client perspective has been developed. We then investigate, (1) critical client risks for strategic IT system development outsourcing projects, and (2) the most common critical client risk factors for such projects. In order to identify any serious omissions in our framework an initial validation of the risk framework is provided through a review of nine published cases of unsuccessful strategic IT system development outsourcing projects. The risks critical to a client are associated with complexity, contract, execution, financial, legal, the organizational environment, planning and control, scope and requirements, the team, and the user. Risks manifest in all nine published cases, include (1) complexity and (2) the team. Three risk factors not previously identified in the initial framework are included in a revised framework. The risk framework assisted us in identifying a number of critical risk factors affecting the outcome of strategic IT system development outsourcing projects.