Assessment of the effects of user characteristics on mental models of information retrieval systems

Using the information seeker to elicit construct models for search engine evaluation

Journal of the American Society for Information Science and Technology - Special issue: Part II: Information seeking research

An empirical testing of user stereotypes of information retrieval systems

Information Processing and Management: an International Journal - Special issue: Cross-language information retrieval

A library or just another information resource? A case study of users' mental models of traditional and digital libraries: Research Articles

Journal of the American Society for Information Science and Technology

The search experience variable in information behavior research

Journal of the American Society for Information Science and Technology

The effects of conceptual description and search practice on users' mental models and information seeking in a case-based reasoning retrieval system

Information Processing and Management: an International Journal

Investigating the Roles of Knowledge and Cognitive Abilities in Older Adult Information Seeking on the Web

ACM Transactions on Computer-Human Interaction (TOCHI)

Attributes of Web Site Usability: A Study of Web Users with the Repertory Grid Technique

International Journal of Electronic Commerce

Governance of open content creation: A conceptualization and analysis of control and guiding mechanisms in the open content domain

Journal of the American Society for Information Science and Technology

Assessing ICT user groups

Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design