The relationship between individual differences, culture, anxiety, computer self-efficacy and user performance

Authors:
Ravi Paul;Richard D. Hauser;John H. Bradley
Affiliations:
Department of MIS, College of Business East Carolina University, Greenville, NC 27858, USA.;Department of MIS, College of Business East Carolina University, Greenville, NC 27858, USA.;Department of MIS, College of Business East Carolina University, Greenville, NC 27858, USA
Venue:
International Journal of Information Systems and Change Management
Year:
2007

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Abstract

The purpose of this research was to comprehensively examine the relationships between Computer Anxiety (CA), culture, Computer Self-Efficacy (CSE) and user performance in a training setting. This study sought to extend previous research by longitudinally examining the impacts of individual differences, culture, CA and CSE concurrently on actual performance in a training setting. To accomplish this, previously validated instruments were used to measure culture, CA and CSE. Actual performance was measured using a standardised, hands-on database test and the results analysed using correlation analysis. Support was found for all the four hypotheses.