The roles of enterprise systems in e-initiative implementation: A case study of PowerCo

Authors:
Shan L. Pan;Chee Wee Tan
Affiliations:
Knowledge Management Laboratory, Department of Information Systems, School of Computing, National University of Singapore, 3 Science Drive 2, Singapore 117543, Singapore;Sauder Business School, University of British Columbia
Venue:
International Journal of Information Management: The Journal for Information Professionals
Year:
2005

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Abstract

Most previous enterprise systems (ES) studies have focused on critical success factors or stand-alone implementations without taking into consideration that ES implementation forms only part of an overall e-business implementation. In our in-depth case study of PowerCo, we gather qualitative data on the roles of ES, and develop a framework of the ES transformation process as it unfolds. The developmental framework provides a means to monitor the changing roles of ES within the context of e-business strategies. Our study contributes to ES research by articulating a transformational life cycle framework that complements existing empirical studies in showing how ES could act as integrator as well as facilitator of other ES initiatives. ives.