The Future of Enterprise System-Enabled Organizations

  • Authors:
  • Thomas H. Davenport

  • Affiliations:
  • Director, Andersen Consulting Institute for Strategic Change

  • Venue:
  • Information Systems Frontiers
  • Year:
  • 2000

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Abstract

Companies are beginning to expect to gain strategic value from the implementation and operation of enterprise systems (ES). Currently dominating trends in business are sense-and-respond business models, globalization, corporate realignment, virtual organizations and accelerated product life-cycles. Available and evolving features of enterprise systems are summarized in a framework, concluding that present capabilities of enterprise systems correspond only to some extend to the new practices required to respond to these corporate challenges, and that ERP vendors strive to fill the gap. By integrating higher management functions enterprise systems will also impact on the practice of executives. The future work of an executive is illustrated by a fictitious example.