Enterprise resource planning (ERP) implementation planning and structure: a recipe for ERP success
SIGUCCS '04 Proceedings of the 32nd annual ACM SIGUCCS conference on User services
Investigating success factors in enterprise application integration: a case-driven analysis
European Journal of Information Systems - Special issue: Making enterprise systems work
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In 1999, the University of Wisconsin-Superior (UWS) launched a project to implement an enterprise resource planning (ERP) system called PeopleSoft Student Administration (SA). The new system would replace the university's aging, home-built legacy student information system (SIS) and several third-party subsystems. The university's chancellor and provost envisioned that the SA system would integrate existing administrative subsystems, meet increased demand for student Web-based services, and provide prompt and accurate reports. The implementation was, by and large, a success. In the paper implementers of the university ERP system share experiences and lessons from an IT perspective