The role of German work psychology in the design of artifacts
Designing interaction
Item-based collaborative filtering recommendation algorithms
Proceedings of the 10th international conference on World Wide Web
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Community Building on the Web: Secret Strategies for Successful Online Communities
Community Building on the Web: Secret Strategies for Successful Online Communities
Cyberpolitics: Citizen Activism in the Age of the Internet
Cyberpolitics: Citizen Activism in the Age of the Internet
Two case studies of open source software development: Apache and Mozilla
ACM Transactions on Software Engineering and Methodology (TOSEM)
Social Capital and Volunteerism in Virtual Communities: The Case of the Internet Chess Club
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 7 - Volume 7
The experienced "sense" of a virtual community: characteristics and processes
ACM SIGMIS Database
ACM Transactions on Computer-Human Interaction (TOCHI)
Socialization in an Open Source Software Community: A Socio-Technical Analysis
Computer Supported Cooperative Work
Insert movie reference here: a system to bridge conversation and item-oriented web sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Talk to me: foundations for successful individual-group interactions in online communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
tagging, communities, vocabulary, evolution
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Supporting social recommendations with activity-balanced clustering
Proceedings of the 2007 ACM conference on Recommender systems
Competition Among Virtual Communities and User Valuation: The Case of Investing-Related Communities
Information Systems Research
Socialization tactics in wikipedia and their effects
Proceedings of the 2010 ACM conference on Computer supported cooperative work
An economic model of user rating in an online recommender system
UM'05 Proceedings of the 10th international conference on User Modeling
Communication Processes in Participatory Websites
Journal of Computer-Mediated Communication
"What's coming next?" Epistemic curiosity and lurking behavior in online communities
Computers in Human Behavior
"Welcome!": social and psychological predictors of volunteer socializers in online communities
Proceedings of the 2013 conference on Computer supported cooperative work
Specialization, homophily, and gender in a social curation site: findings from pinterest
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Building loyalty to online communities through bond and identity-based attachment to sub-groups
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
IT-driven identity work: Creating a group identity in a digital environment
Information and Organization
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Online communities are increasingly important to organizations and the general public, but there is little theoretically based research on what makes some online communities more successful than others. In this article, we apply theory from the field of social psychology to understand how online communities develop member attachment, an important dimension of community success. We implemented and empirically tested two sets of community features for building member attachment by strengthening either group identity or interpersonal bonds. To increase identity-based attachment, we gave members information about group activities and intergroup competition, and tools for group-level communication. To increase bond-based attachment, we gave members information about the activities of individual members and interpersonal similarity, and tools for interpersonal communication. Results from a six-month field experiment show that participants' visit frequency and self-reported attachment increased in both conditions. Community features intended to foster identity-based attachment had stronger effects than features intended to foster bond-based attachment. Participants in the identity condition with access to group profiles and repeated exposure to their group's activities visited their community twice as frequently as participants in other conditions. The new features also had stronger effects on newcomers than on old-timers. This research illustrates how theory from the social science literature can be applied to gain a more systematic understanding of online communities and how theory-inspired features can improve their success.