Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Securing the commercial Internet
Communications of the ACM
Electronic commerce: a strategic application?
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
Building consumer trust online
Communications of the ACM
What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Decision Support Systems - Special issue: Formal modeling and electronic commerce
Formal aspects of a generic model of trust for electronic commerce
Decision Support Systems - Special issue: Formal modeling and electronic commerce
Consumer trust in an Internet store
Information Technology and Management
E-Commerce User Experience
Bridging E-Business and Added Trust: Keys to E-Business Growth
IT Professional
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust Transfer on the World Wide Web
Organization Science
Third-Party Assurances: The Road to Trust in Online Retailing
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 7 - Volume 7
Conceptualizing Trust: A Typology and E-Commerce Customer Relationships Model
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Trust in Electronic Commerce: Definition and Theoretical Considerations
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 4 - Volume 4
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
Models of trust in business-to-consumer electronic commerce
Seeking sucess in E-business
Framework for participants' recognition of key success factors in electronic marketplaces
Seeking sucess in E-business
Consumer-perceived risk in e-commerce transactions
Communications of the ACM - Mobile computing opportunities and challenges
The development of initial trust in an online company by new customers
Information and Management
Evaluation of User Intervention Mechanisms for Privacy on SME Online Trust
CEC '04 Proceedings of the IEEE International Conference on E-Commerce Technology
CEC '04 Proceedings of the IEEE International Conference on E-Commerce Technology
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 07
Understanding consumer trust in Internet shopping: A multidisciplinary approach
Journal of the American Society for Information Science and Technology
Electronic commerce 2006: a managerial perspective
Electronic commerce 2006: a managerial perspective
Information Systems Research
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Trust, privacy and security in e-business: requirements and solutions
PCI'05 Proceedings of the 10th Panhellenic conference on Advances in Informatics
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Strategic motivators and expected benefits from e-commerce in traditional organisations
International Journal of Information Management: The Journal for Information Professionals
What Builds System Troubleshooter Trust the Best: Experiential or Non-Experiential Factors?
Information Resources Management Journal
International Journal of Information Security and Privacy
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Trust has been identified as a major barrier in online shopping, especially in the B2C e-commerce model. It has been studied for several years, but there is no indicator that a satisfactory solution for trust in online shopping has been achieved. A trust model is proposed in this paper in order to address this issue. It is uniquely based on five current issues (cybercrime, security, control, web interface, and a trusted third party) that impact trust, guided by four supportive theories: Semiotics, Trust in Signs, Simmelian Model of Trust and Trustworthiness. The research was accomplished with an online survey to collect data from online shoppers around the world. Structural Equation Modelling (SEM) was used to validate the trust model revealing that privacy and security of information are most important factors affecting trust in B2C e-commerce followed by web interface and control.