Electronic Commerce Customer Relationship Management: A Research Agenda
Information Technology and Management
Trust in Secure Communication Systems - The Concept, Representations, and Reasoning Techniques
AI '02 Proceedings of the 15th Australian Joint Conference on Artificial Intelligence: Advances in Artificial Intelligence
Usability of websites contributing to trust in e-commerce
Trust in knowledge management and systems in organizations
A critical programmer searches for professionalism
ACM SIGSOFT Software Engineering Notes
Electronic Commerce Customer Relationship Management: An Assessment of Research
International Journal of Electronic Commerce
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
Toward a Generic Model of Trust for Electronic Commerce
International Journal of Electronic Commerce
Information Assurance: Dependability and Security in Networked Systems
Information Assurance: Dependability and Security in Networked Systems
A multitheoretical approach for solving trust problems in B2C e-commerce
International Journal of Networking and Virtual Organisations
The cyber trust tension in E-government: Balancing identity, privacy, security
Information Polity - Public Administration in the Information Society: Essays in Risk and Trust
Requirements of federated trust management for service-oriented architectures
Proceedings of the 2006 International Conference on Privacy, Security and Trust: Bridge the Gap Between PST Technologies and Business Services
A Methodology towards Usable Trust Management
ATC '09 Proceedings of the 6th International Conference on Autonomic and Trusted Computing
Critical issues in trust management for mobile ad-hoc networks
IRI'09 Proceedings of the 10th IEEE international conference on Information Reuse & Integration
Trust Model Based on M-CRGs in Emergency Response
WISM '09 Proceedings of the International Conference on Web Information Systems and Mining
A service-oriented trust management framework
AAMAS'02 Proceedings of the 2002 international conference on Trust, reputation, and security: theories and practice
Trustworthy organic computing systems: challenges and perspectives
ATC'10 Proceedings of the 7th international conference on Autonomic and trusted computing
Managing user trust for self-adaptive ubiquitous computing systems
Proceedings of the 8th International Conference on Advances in Mobile Computing and Multimedia
Revealing beliefs influencing trust between members of the czech informatics community
SocInfo'11 Proceedings of the Third international conference on Social informatics
International Journal of Information and Communication Technology
Trust, privacy and security in e-business: requirements and solutions
PCI'05 Proceedings of the 10th Panhellenic conference on Advances in Informatics
Applying the technology acceptance model to the introduction of mobile voting
International Journal of Mobile Learning and Organisation
The Value of Government Mandated Location-Based Services in Emergencies in Australia
Journal of Information Technology Research
Social acceptance of location-based mobile government services for emergency management
Telematics and Informatics
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Successful electronic commerce sites allow businesses to create low cost or more efficient channels for product sales or to create new business opportunities. The success and acceptance of most on-line businesses depend on several factors, both technological and social. In this paper, we examine the role of trust in successful use and adoption of electronic commerce applications. We define trust as a belief in the system characteristics, specifically belief in the competence, dependability and security of the system, under conditions of risk. Based on this definition, we develop a theoretical model that identifies the factors that effect users' trust in electronic commerce. The theoretical model presented in this paper will serve as the basis for future empirical studies that will aim to measure the impact of these factors on the development of trust in electronic commerce.