The Psychology of the Internet
The Psychology of the Internet
Society on the Line: Information Politics in the Digital Age
Society on the Line: Information Politics in the Digital Age
Trust in Electronic Commerce: Definition and Theoretical Considerations
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 4 - Volume 4
On the current environments for e-Government development in the enlarged European Union
Information Polity - The development of e-government in Central and Eastern Europe (CEE)
Privacy-enhancing identity management in business
Digital privacy
Individual and Contextual Determinants of Citizens Use of Government Websites
International Journal of Technology Diffusion
The Information Polity: Towards a two speed future?
Information Polity - ICT, public administration and democracy in the coming decade
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The growing use of the Internet and other information and communication technologies (ICTs) in e-government services raises important new issues of 'cyber trust' that could have a significant influence on governance structures and practices in the future. This paper argues that at the heart of debates about cyber trust in e-government is a 'trust tension' between the need to collect data on individuals as the basis for providing services and fears about the inappropriate use of personal information gathered, stored, and analysed using ICTs. It draws on studies of experiences in e-commerce and e-business, as well as e-government, to illuminate the nature of cyber trust and its wider social dimensions, including the main related challenges faced in e-government and some strategies, products and services for dealing with them.