Building the Virtual State: Information Technology and Institutional Change
Building the Virtual State: Information Technology and Institutional Change
Profiling the Adopters of E-Government Information and Services
Social Science Computer Review
The cyber trust tension in E-government: Balancing identity, privacy, security
Information Polity - Public Administration in the Information Society: Essays in Risk and Trust
The panoptic state: Privacy, surveillance and the balance of risk
Information Polity - Public Administration in the Information Society: Essays in Risk and Trust
Public information strategies: Making government information available to citizens
Information Polity - Government Information Sharing and Integration: Combining the Social and the Technical. Papers from the 9th International Conference on Digital Government Research (d.g.o.2008)
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As government websites emerged as central features of e-government and even as public service delivery, concerns have grown about the digital divide-the separation of society into online and off-line citizens with varying access to this new source of government services and information. Yet, little is known about the characteristics of citizens that use, or do not use, government websites and utilizing data from the 2004 General Social Survey, a nationally representative sample, the authors examine the factors associated with citizens' use of government websites at this key period in the evolution of the Internet. They consider various personal characteristics, such as socioeconomic status, race, gender, as well as political attitudes and behavior. Considered also are contextual characteristics, such as region of the country, type of employment and household structure. The results of this study are found further into the article.