Technology as Experience
CHI '06 Extended Abstracts on Human Factors in Computing Systems
A balanced thinking-feelings model of information systems continuance
International Journal of Human-Computer Studies
Service oriented architectures: approaches, technologies and research issues
The VLDB Journal — The International Journal on Very Large Data Bases
Usability methods' familiarity among map application developers
International Journal of Human-Computer Studies
Longing for service: Bringing the UCL Conception towards services research
Interacting with Computers
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Services are considered to be one of the key growth areas within local and global economies. Services and Service Design are emerging, crossing, and in some cases redefining disciplinary boundaries. Approaches to Service design have emerged that share HCI commitment to working with and for people albeit in the development of useful services, rather than IT artefacts. However there has been little explicit interaction between the two communities. This workshop will explore HCI's actual and potential inputs to Service Design activities and vice versa.