A hybrid information system model for trust in e-government initiative adoption in public sector organisation

Authors:
Mohannad Moufeed Ayyash;Kamsuriah Ahmad;Dalbir Singh
Affiliations:
Faculty of Information Science and Technology, School of Computer Science, Universiti Kebangsaan Malaysia, 43600 UKM, Bangi Selangor, Malaysia.;Faculty of Information Science and Technology, School of Computer Science, Universiti Kebangsaan Malaysia, 43600 UKM, Bangi Selangor, Malaysia.;Faculty of Information Science and Technology, School of Computer Science, Universiti Kebangsaan Malaysia, 43600 UKM, Bangi Selangor, Malaysia
Venue:
International Journal of Business Information Systems
Year:
2012

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Abstract

The purpose of this study is to identify information system factors affecting user trust of e-government adoption and to propose a hybrid information system model for trusting e-government in public sector organisations. The proposed model was built based on: information system success model, technology acceptance model, and security and privacy from literature. Based on these theories, this paper identifies information system factors affecting user trust of e-government initiative adoption.