Adaptive information systems control: A reliability-based approach
Journal of Management Information Systems
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Why is Software Late? An Empirical Study of Reasons for Delay in Software Development
IEEE Transactions on Software Engineering
Social influence and end-user training
Communications of the ACM
Growing systems in emergent organizations
Communications of the ACM
Empirical research in information systems: the practice of relevance
MIS Quarterly - Special issue on intensive research in information systems
Extreme programming explained: embrace change
Extreme programming explained: embrace change
Understanding GDSS in symbolic context: shifting the focus from technology to interaction
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Business Continuity Planning: Protecting Your Organization's Life
Business Continuity Planning: Protecting Your Organization's Life
Data Quality: The Accuracy Dimension
Data Quality: The Accuracy Dimension
Clockspeed and Informational Response: Evidence From the Information Technology Industry
Information Systems Research
Information Systems Research
Profiles of Strategic Information Systems Planning
Information Systems Research
Research Report: Modeling the Incidence of Postrelease Errors in Software
Information Systems Research
Information Systems Research
The Effects of Time Pressure on Quality in Software Development: An Agency Model
Information Systems Research
Information Systems Research
An analysis of software project failure
ICSE '79 Proceedings of the 4th international conference on Software engineering
Key predictors of the implementation of strategic information systems plans
ACM SIGMIS Database
Debugging in an Asynchronous World
Queue - Developer Tools
Systems Analysis and Design with UML
Systems Analysis and Design with UML
Does spell-checking software need a warning label?
Communications of the ACM - Designing for the mobile device
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems - Special section: Data mining
Spreadsheet presentation and error detection: an experimental study
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Total quality management in information systems development: key constructs and relationships
Journal of Management Information Systems - Special section: Exploring the outlands of the MIS discipline
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Journal of Management Information Systems
Investigating Determinants of Software Developers' Intentions to Follow Methodologies
Journal of Management Information Systems
A proposed investigation of the is employee job context
Proceedings of the 2008 ACM SIGMIS CPR conference on Computer personnel doctoral consortium and research
Exploring the dark side of IS in achieving organizational agility
Communications of the ACM - Remembering Jim Gray
How Knowledge Validation Processes Affect Knowledge Contribution
Journal of Management Information Systems
Coevolving Systems and the Organization of Agile Software Development
Information Systems Research
What makes them so special?: identifying attributes of highly competent information system users
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Dual materiality and knowing in petroleum production
Information and Organization
How managers interpret scanning information
Information and Management
Technostress: technological antecedents and implications
MIS Quarterly
Beyond the computer: Changing medium from digital to physical
Information and Organization
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In a world where information technology is both important and imperfect, organizations and individuals are faced with the ongoing challenge of determining how to use complex, fragile systems in dynamic contexts to achieve reliable outcomes. While reliability is a central concern of information systems practitioners at many levels, there has been limited consideration in information systems scholarship of how firms and individuals create, manage, and use technology to attain reliability. We propose that examining how individuals and organizations use information systems to reliably perform work will increase both the richness and relevance of IS research. Drawing from studies of individual and organizational cognition, we examine the concept of mindfulness as a theoretical foundation for explaining efforts to achieve individual and organizational reliability in the face of complex technologies and surprising environments. We then consider a variety of implications of mindfulness theories of reliability in the form of alternative interpretations of existing knowledge and new directions for inquiry in the areas of IS operations, design, and management.