In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
On Line and on Paper: Visual Representations, Visual Culture, and Computer Graphics in Design Engineering
The Closed World: Computers and the Politics of Discourse in Cold War America
The Closed World: Computers and the Politics of Discourse in Cold War America
Risk Mitigation in Virtual Organizations
Organization Science
The Impact of Information Technology on Coordination: Evidence From the B-2
Organization Science
The Consequences of Information: Institutional Implications of Technological Change
The Consequences of Information: Institutional Implications of Technological Change
Organizing technologies of vision: Making the invisible visible in media-laden observations
Information and Organization
On sociomaterial imbrications: What plagiarism detection systems reveal and why it matters
Information and Organization
Reliability, mindfulness, and information systems
MIS Quarterly
Dual materiality and knowing in petroleum production
Information and Organization
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How can organizations use digital infrastructure to realize physical outcomes? The design and construction of London Heathrow Terminal 5 are analyzed to build new theoretical understanding of visualization and materialization practices in the transition from digital design to physical realization. In the project studied, an integrated software solution is introduced as an infrastructure for delivery. The analyses articulate the work done to maintain this digital infrastructure and also to move designs beyond the closed world of a computer to a physical reality. In changing medium, engineers use heterogeneous trials to interrogate and address the limitations of an integrated digital model. The paper explains why such trials, which involve the reconciliation of digital and physical data through parallel and iterative forms of work, provide a robust practice for realizing goals that have physical outcomes. It argues that this practice is temporally different from, and at times in conflict with, building a comprehensive dataset within the digital medium. The paper concludes by discussing the implications for organizations that use digital infrastructures in seeking to accomplish goals in digital and physical media.