Shaping the future: business design through information technology
Shaping the future: business design through information technology
Information rules: a strategic guide to the network economy
Information rules: a strategic guide to the network economy
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
The control devolution: ERP and the side effects of globalization
ACM SIGMIS Database - Special issue on critical analyses of ERP systems: the macro level
Hunting for the Treasure at the End of theRainbow: Standardizing corporate IT Infrastructure
Computer Supported Cooperative Work
From Control to Drift: The Dynamics of Corporate Information Infrastructures
From Control to Drift: The Dynamics of Corporate Information Infrastructures
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
A Patchwork Planet Integration and Cooperation in Hospitals
Computer Supported Cooperative Work
Implementing Open Network Technologies in Complex Work Practices: A Case from Telemedicine
HOIT '00 Proceedings of the IFIP TC9 WG9.3 International Conference on Home Oriented Informatics and Telematics,: Information, Technology and Society
The complexity cross: implications for practice
Communications of the ACM - Why CS students need math
Architectural knowledge in inter-organizational IT innovation
The Journal of Strategic Information Systems
Information infrastructures and public goods: analytical and practical implications for SDI
Information Technology for Development
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Integrating health information systems in Sierra Leone
ICTD'09 Proceedings of the 3rd international conference on Information and communication technologies and development
Computer Supported Cooperative Work
Editor's comments: perspectives on time
MIS Quarterly
Enrolling local strategic actors in public portal development
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice
Information Systems Research
The Journal of Strategic Information Systems
International Journal of Healthcare Information Systems and Informatics
Beyond the computer: Changing medium from digital to physical
Information and Organization
The communicative constitution of IT innovation
Information and Organization
From Artefacts to Infrastructures
Computer Supported Cooperative Work
How do competitive environments moderate CRM value?
Decision Support Systems
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This paper addresses the general question proposed by the call of this special issue: "What historical or contingent events and factors influence the creation of ICT standards, and in particular, their success or failure?" Based on a case study conducted over a period of three years in a Norwegian hospital on the standardization process of an electronic patient record (EPR), the paper contributes to the current discussion on the conceptualization of standard-making in the field of Information Systems. By drawing upon the concepts of logic of ordering adopted from actor-network theory and upon reflexivity and the unexpected side effects adopted from reflexive modernization, the paper makes three key contributions: (1) it demonstrates the socio-technical complexity of IS standards and standardization efforts; (2) it shows how complexity generates reflexive processes that undermine standardization aims; and (3) it suggests a theoretical interpretation of standardization complexity by using ideas from complexity theory and the theory of reflexive modernization. These research questions are addressed by offering an historical and contingent analysis of the complexity dynamics emerging from the case.